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Reviews (2,021)
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Reviewed 27 February 2016

We just got back from a four night stay at Riad Kheirredine and couldn't recommend it highly enough. The staff were amazing and everyone was very welcoming. We were very well looked after and nothing seemed to be too much trouble. The terrace is beautiful and a great place to relax and soak up the sun. It's set up in such a way that it really feels very private even if there are a few other people there.
The Medina can be quite confusing but the staff will happily escort you if needed and they give you a mobile phone that can be used if you get lost!! All those little details meant that exploring the city was less stressful than it otherwise might have been.
They organised a half day walking tour around the Medina for us on our first day and this was also brilliant. We got to hear a lot about the history of the city and gave us a great feel of the place in a short space of time.
We loved our stay here and will recommend this Riad to everyone we know!! I hope we will be back soon!!

  • Stayed: February 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Frances K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riadkheirredine, Responsable relations clients at Riad Kheirredine, responded to this reviewResponded 3 February 2018

Dear Valued Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2016

The friendly staff, exceptional service, great food and the beautiful features of the Riad defined our trip to Marrakech. Staying at Riad Kheirredine enhances your experience of Marrackech - it makes the difference between having a 'nice' trip and a 'fantastic' one! The theme to my review is that this Riad is fantastic!

All the staff made us feel welcome and comfortable - nothing was ever too much for them. Three members of staff, in particular, made our stay fantastic - Elaine, Valentina and Ismail.

A porter collected us from the taxi drop off point, and on arrival at the Riad we received a fantastic, warm and friendly welcome. We then enjoyed a traditional Moroccan breakfast despite the late hour of our arrival from the airport. It was explained to us that breakfast could be served whenever we chose - we could have breakfast at 2pm if we wanted! In addition, it would be served on the terrace! A great start to any day!

My fiance and I had the absolute pleasure of staying in the Canella room from 11 - 14 February 2016. The room was beautiful and fitted with a lovely bathroom (with rain shower). The bed was extremely comfy and we had our own little balcony area (inward facing as is normal in a true Riad). We were always provided with fresh fruit and several bottles of water (for drinking and brushing our teeth). One evening I joked with Ismail about wanting a few fresh strawberries, and when we returned to our room we found a huge bowl of freshly cut strawberries waiting for us - the biggest and sweetest strawberries we have ever enjoyed. Don't underestimate how much of a difference the little touches will make to your overall experience.

We loved the rooftop terrace area, particularly the large lounge/bed area. We enjoyed our breakfast there, as well as a three course dinner on our last evening.

We made use of the mobile phone provided by the Riad when we managed to lose our way returning back from the square one evening. A member of staff came to collected us and walked us all the way back to the Riad.

We also indulged in the spa facilities the Riad offers - a hammam and full body massage. Fantastic!

I can't praise Riad Kheirradine enough. I really believe if it wasn't for our stay here we wouldn't have enjoyed our trip nearly as much as we did. Each evening we looked forward to returning to the Riad.

This is my first review. I signed up to TripAdvisor specifically to write this because people deserve to know just how fantastic Riad Kheirradine is.

  • Stayed: February 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank cvangraan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riadkheirredine, Responsable relations clients at Riad Kheirredine, responded to this reviewResponded 3 February 2018

Dear Valued Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2016 via mobile

My husband and I stayed here with our two little boys as part of a birthday trip for me.
We stayed in Jasmin which was just right for us. Spread over three floors, a small double for the boys to share and their own bathroom. A double bed, our own bathroom, sitting area and balcony for us.
Everything is clean and beautifully decorated. They burn a pleasant smelling oil throughout giving the whole place a wonderful atmosphere.
Being February the weather was cool so we didn't make use of the terraced areas or plunge pools but I have no doubt that they would be a perfect place to cool off in the summer.
The breakfasts and dinners are very generous, so go with an appetite. And the food is delicious!
The welcome we received was warm and friendly. We were shown given a short tour to show us the way from the Medina back to the Riad and also given a telephone to keep on us should we lose our way in the labyrinth of a medina. Everyone at Riad Kheirredine are warm, friendly and keen to help with anything.
It's a beautiful place to stay, just far enough away from the Souks for some peace and quiet but close enough to reach them for a quick bit of shopping.
We love our stay here and will definitely return.

Stayed: February 2016, travelled with family
Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riadkheirredine, Responsable relations clients at Riad Kheirredine, responded to this reviewResponded 3 February 2018

Dear Valued Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2016

The staff went above and beyond to assist us. I've never encountered such friendly people. Our 4 night stay was exceptional. One awesome detail is that the staff will accompany you to sites or restaurants etc and come collect you at end - this is really helpful when staying in the medina as you can quite easily get lost!
We ate 2 evenings at the Riad and both meals were just delicious with impeccable service. The atmosphere is very relaxing. The rooftop terrace is gorgeous with wonderful views and it's easy to find a private spot should you choose.
Highly recommend a stay here

  • Stayed: February 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riadkheirredine, Responsable relations clients at Riad Kheirredine, responded to this reviewResponded 3 February 2018

Dear Valued Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2016

Just back from 5 nights at this wonderful Riad. We booked it because the TripAdvisor reviews all say that the staff are amazing and they were right!
From the moment we arrived to the moment we left, we felt looked after and pampered. Every member of staff is so helpful and attentive. It is not stuffy or too formal, they are friendly and relaxed, nothing is too much trouble.
The Riad is 15 to 20 minute walk to the main square through the Souks, it is easy to get lost in Marrakech but the Riad arm you with a mobile phone and will send someone to rescue you. We made use of it once, but after that had no problem finding our way around.
We treated ourselves to a Hammam and Massage which was lovely and good value.
I can't recommend this Riad highly enough, we hope to be back. If I could rate them 6 for service I would!

  • Stayed: February 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank smithfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riadkheirredine, Responsable relations clients at Riad Kheirredine, responded to this reviewResponded 3 February 2018

Dear Valued Guest,

We would like to thank you for having taken the time to share your experience of Riad Kherredine with the Tripadvisor community.

We are really pleased to read your feedback. Positive remarks such as yours are most important and useful for us. They have been of course forwarded to all team members concerned.

We look forward to welcoming you again for your next trip in the Red City.

Best regards,
Riad Kheirredine Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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