I did a lot of research in picking this hotel in Marrakesh. My fiancee and I stayed 5 nights. We got a complimentary airport pick up from the airport to the riad. The riad is beautiful and green and has amazing decor. We loved our room with a fireplace which we used every evening as it was chilly in our riad. The staff gave us an extra plug in heater our 3rd night and that made our suite nice and warm. We just wish we had been given it earlier in our stay!
Breakfasts were very nice with croissants, moroccan bread, eggs, fresh juice, fresh fruits and tea. We had it served in our sitting area nearly every morning.
The outdoor spaces were flower-filled, inviting and clean, we didn't enjoy it nearly as much as we would have liked since it was December but we did manage to fit in a lunch and breakfast on the rooftop and the experience was lovely.
The bedroom had the most comfortable mattress and we loved our pillows and bedding. In fact, we emailed the manager for the brands so we can order back home.
I wanted to give this place 5 stars but I took one off for the staff. We didn't get to meet the manager as he was not working the week we were there. The staff we interacted with were helpful and timely and did well with our requests however we didn't get the feeling they enjoyed their jobs. And of course that affects atmosphere. In addition, I noted there was a difference in the manner of behavior towards myself vs my fiancee (soon to be husband). Lack of eye contact and address namely. A bit awkward (for both of us) to experience. As a female, I did notice this was somewhat common in Marrakesh but as paying guests, in a rather international hotel with mostly foreign guests, it was disappointing to see and experience.
- Official Description (provided by the hotel):
- L’Hôtel Marrakech is a privately owned Riad set in the heart of the ‘red city’s’ Medina. ... more less
- Reservation Options:
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- Also Known As:
- Riad Samarkand Hotel Marrakech