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“not bad”

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Cresta Jameson Hotel
Ranked #8 of 14 Hotels in Harare
Reviewed 7 May 2017

On the plus side - this hotel is well placed within the city of Harare and its easy to walk around town from it. It has a huge secure parking space. They only serve breakfast the last time I was there and nothing else. They have fantastic bars within the hotel. Staff is very friendly what you would expect from great Zimbabwean hospitality. The rooms were extra clean.

Stayed: July 2016
Thank 556ac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresta_Hotels_Group, Manager at Cresta Jameson Hotel, responded to this reviewResponded 30 May 2017

Dear 556ac

Thank you for staying at Cresta Jameson. Great to know that our central location worked to your advantage as well as our secure parking and various guest facilities.

We look forward to welcoming you back.

Kind regards

Tinashe Kuvheya | GM, Cresta Jameson, Harare

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15 - 19 of 96 reviews

Reviewed 30 April 2017 via mobile

Reception was ok, though no one offered to help us with our bags as we checked in. Disappointed with the service,there was no directory in the room. So we had no idea on how to get in touch with reception, as we needed more bottled water,there was only one in the room. We went out,only to come back later to discover that the door to our room is faulty, all you need to do is push it and it opens. No use for the key, not to mention the safety of our stuff. Told the receptionist about it.....no clear answer as yet. She just asked if it was from yesterday or only from this morning?? Hopefully they'll let us know soon.

Breakfast was fine,nothing much to rave about. The omelettes weren't the best though. Had ordered a cheese one,finished my meal wondering when I would get to the cheese. Not coming back here anytime soon,unfortunately

Stayed: April 2017, travelled as a couple
Thank Nobesuthu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresta_Hotels_Group, Manager at Cresta Jameson Hotel, responded to this reviewResponded 3 May 2017

Dear Nobesuthu K.

Thank you for sharing your feedback on Tripadvisor. We are sorry that your stay was not an enjoyable one. We are working on the areas of concern raised to avoid recurrence.

Kind regards

Tinashe Kuvheya | GM, Cresta Jameson, Harare

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Reviewed 11 April 2017 via mobile

This was my return to the hotel after a few years and though it's ideally located in the city it needs some attention. It now looks tired especially the decor. I had a problem with the door as it wouldn't lock from inside which I reported. It was fixed but then it wouldn't lock from outside either. Rather disappointing. However it's reasonably priced including breakfast which has a great selection. The staff are friendly and the general atmosphere is good. I can understand the country's economy is going through tough times hence companies are finding it hard to maintain their properties. Overall it's still a decent place to rest after a long day of activities.

Stayed: March 2017, travelled solo
1  Thank Babadali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresta_Hotels_Group, Manager at Cresta Jameson Hotel, responded to this reviewResponded 3 May 2017

Dear Babadali S.

Thank you for your continued support over the years. We were honoured to have you staying with us again at Cresta Jameson.

Product improvement is top priority and we continue to make changes. We upgraded our television sets and beds for most rooms. We will continue with the product upgrades over the coming years.

We look forward to seeing you again.

Kind regards

Tinashe Kuvheya | GM, Cresta Jameson, Harare

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Reviewed 8 April 2017 via mobile

Ideal location, good wifi and the front office staff an asset. But please please, can you get better furniture and the breakfast needs some creativity. My safe wasn't working properly and the Tv. Best deal for a business hotel and worth a visit

Stayed: April 2017, travelled with friends
Thank Aubrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresta_Hotels_Group, Manager at Cresta Jameson Hotel, responded to this reviewResponded 11 April 2017

Dear Aubrey C.

Thank you for staying at Cresta Jameson. We were honoured to have you as our guest.

We appreciate your feedback on areas needing improvement. Please feel free to let us know what your special requests are for breakfast and our chef and his team will be happy to assist. The purchase of new furniture is part of our medium plan for product improvement.

We look forward to seeing you again.

Kind regards

Tinashe Kuvheya | GM, Cresta Jameson, Harare

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Reviewed 3 April 2017

The hotel is centrally located in the city ,the rooms somehow match modern trends ,if there could put soundproofs in the rooms as they is a lot of noise that comes from commuter omnibus and pubs nearby.In the restaurant the staff needs to quickly notice items that need refill as at times you are forced to wait for long for them to bring the food items.

  • Stayed: March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Tyna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cresta_Hotels_Group, Manager at Cresta Jameson Hotel, responded to this reviewResponded 5 April 2017

Dear Tyna N.

Thank you for staying at Cresta Jameson. We were honoured to have you staying with us.

We appreciate your feedback on areas needing improvement. These are being addressed.

Kind regards

Tinashe Kuvheya | GM, Cresta Jameson, Harare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cresta Jameson Hotel

Address: Cnr Samora Machel Avenue & Park Street, Harare, Zimbabwe
Region: Zimbabwe > Harare Province > Harare
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #8 of 14 Hotels in Harare
Price Range: RM299 - RM416 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cresta Jameson Hotel 3*
Number of rooms: 90
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