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Reviewed 7 June 2017 via mobile

Great place to rest after time in bush. Clean, comfortable rooms with bottled water provided, easy walk to town and the falls. a nice breakfast buffet is also provided. The staff was very gracious and helpful. Helped arange a spa afternoon. Would stay again.

Stayed: June 2017, travelled as a couple
Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 8 June 2017

Refreshing day to you Leigh M

The Rainbow Hotel Team is always happy to extend 'Fresh smiles" to you and all our other guests such that your stay with us is amazing. We appreciate your feedback and really look forward to hosting you again in the near future.

Regards


Guest Relations Manager

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Reviewed 3 June 2017

the experience was good. the ambiance provided was satisfactory and i felt like the place was too expensive for me. the food was good and the massages were the ultimate attraction. the location was soothing and calm.

Stayed: September 2016
Thank sunjeevani p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 4 June 2017

Refreshing day to you sunjeevani p

Thank you for choosing to stay at the Rainbow Hotel and taking your time to give us feedback we so much appreciate. We are glad that you enjoyed your stay with us we look forward to seeing you again soon.


Regards


Guest Relations Manager

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Reviewed 1 June 2017

We had a really nice time this place. Was the end of our safari so felt like luxe accomodations. The staff was so friendly. The entertainment at night fun. The rooms were clean and roomy. The grounds are beautiful.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Explore277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 2 June 2017

Refreshing day to you Explore277

Many thanks for your feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards


Guest Relations Manager

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Reviewed 28 May 2017

This hotel is barely average. The staff is friendly and personable, the beds were comfortable and the showers were hot, but otherwise, it was just OK. The place felt like it used to be a nice hotel maybe 50 years ago, but obvious renovations haven't given it any charm or improved the hotel experience. There are dangerous changes in floor level as you walk down corridors, and risk falling or tripping. No hairdryer unless you requested one and signed away your first born. There is a safe for valuables, but the doors don't self close. After our laundry was returned to us, someone stole clean clothing out of our room - Who has to lock up travel clothing in one's room???? I would resist staying here again and opt for something closer to town and a little less tired looking and feeling.

  • Stayed: May 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Akafay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 30 May 2017

Greetings from Victoria Falls Rainbow Hotel,

Thank you for taking your time to review our hotel. It was our pleasure hosting you. Management is reviewing all issues highlighted so that we continue offering seamless service to all our discerning guests. We look forward to hosting you again in the near future and once again thank you for your review and feedback.

Regards

Guest Relations Manager

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Reviewed 25 May 2017

We were transferred from another hotel in Vic Falls to this Rainbow hotel for a night by our tour organizers (Nomad Tours) and we found that this hotel is bit inferior in standard to the one we initially stayed in. The rooms were not clean and the wash basin water did not empty quickly. I must say the restaurant food was good and the staff were friendly.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Warna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded 26 May 2017

Refreshing day to you Warna F

We appreciate your feedback which the hotel has seriously taken note of. All issues raised are being rectified to improve service at the hotel. We hope you will consider staying with us again in future.

Once again thank you so much for taking your time to give us your feedback.

Regards


Guest Relations Manager

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