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“Really comfortable and new hotel”

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Protea Hotel by Marriott Kampala
Ranked #15 of 105 Hotels in Kampala
Certificate of Excellence
Reviewed 28 July 2008

A very good hotel and we had 3 nights there. Breakfasts are good, but limited lunch and dinner menu, all served in a nice peaceful inner courtyard by very attentive and kind staff.

Rooms super and comfortable, and cleaning service as good as anywhere in the world. Free bottled water, wonderfully clean and staff very attentive. Some rooms look over car park, others have balcony looking over courtyard where meals are served. Worth asking for upgrade.

No free internet, no pool (despite what the central reservations told us), Main problem is location. It is a 20min walk to the nearest shopping place, or the other major hotels such as the Hilton or Serena, or to Garden City shops. Not to be done at night, and every taxi you ask for is US$20, regardless of where you want to go.

We did not use the airport shuttle (went at inconvenient times, predictably), so to get back to the airport cost US$50, so it can work out quite expensive.

In summary, we would fully recommend this hotel, and you just have to grin an bear the transfer costs.

  • Stayed: July 2006, travelled on business
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Thank Anthony2008
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236 - 240 of 247 reviews

Reviewed 4 July 2008

We have just returned from our trip to Uganda and our stay at the Protea was a little slice of heaven. Uganda is overwhelming to the senses, and Kampala is chaotic, dirty, hot and challenging. We had booked ourselves into the Africana, but finding that hotel extremely seedy, we went in search of the Protea, which I had seen advertised in "The Eye", a Ugandan travel magazine. The minute we walked in the door I knew we had to stay there. Clean, cool and comtemporary, this hotel is a respite from the reality of Kampala. The staff was accomodating and extremely generous to us. They literally treated us like royalty and provided us with everything we wanted. The rooms are clean, sleek, and attractive; the service is excellent. We ate most of our meals there because the food is delicious and they have a delightful indoor/outdoor dining area that we found most relaxing. The only
negative to the experience is the mattresses are inexplicably hard even though we prefer firm sleeping surfaces, but that was a small inconvenience compared to the whole experience. We would definitely stay there again if we return to Kampala. This is most definitley a first class hotel!

  • Stayed: June 2008, travelled with family
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2  Thank pkoller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2008

I’m frequent visitor of Uganda. I have stayed almost all the hotel in Uganda. I was searching hotels for stay in Kampala last month. I found Protea Hotel Kampala. It is a beautiful hotel. I really enjoyed their wonderful room.

  • Stayed: May 2008, travelled on business
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Thank mankaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile
Google Translation

Stayed: August 2017, travelled on business
Thank александр з
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Nicole B, General Manager at Protea Hotel by Marriott Kampala, responded to this reviewResponded 28 August 2017

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Reviewed 19 July 2017
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Room Tip: non ci andate
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  • Stayed: July 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Lello P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole B, General Manager at Protea Hotel by Marriott Kampala, responded to this reviewResponded 20 July 2017

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Additional Information about Protea Hotel by Marriott Kampala

Address: Elgon Terrace, Kololo, Kampala 9421, Uganda
Region: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 105 Hotels in Kampala
Price Range: RM984 - RM1,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Kampala 4*
Number of rooms: 70
Official Description (provided by the hotel):
Situated in the upmarket suburb of Kololo in Kampala, only 35 km from Entebbe Airport, the Protea Hotel Kampala offers guests 4-star luxury and 5-star service. No matter which room you stay in, they are all fully air conditioned with free high speed internet connectivity, high pressure showers, large LCD screen TVs with 16 channels including BBC and SKY News. Keep up to date with our business centre and 24-hour reception. After a busy day, de-stress with a workout in the 24-hour fitness centre and then call down for a midnight snack with our 24-hour room service a little later. We have the perfect accommodation choice in the heart of Uganda's capital. Indulge yourself at Chapter One Restaurant, which serves a high quality buffet breakfast and sumptuous a la carte lunch and dinner. Travel to and from the airport in style with our BMW X3 and 5 series, which can be charged to your room. ... more   less 
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