A very good hotel and we had 3 nights there. Breakfasts are good, but limited lunch and dinner menu, all served in a nice peaceful inner courtyard by very attentive and kind staff.
Rooms super and comfortable, and cleaning service as good as anywhere in the world. Free bottled water, wonderfully clean and staff very attentive. Some rooms look over car park, others have balcony looking over courtyard where meals are served. Worth asking for upgrade.
No free internet, no pool (despite what the central reservations told us), Main problem is location. It is a 20min walk to the nearest shopping place, or the other major hotels such as the Hilton or Serena, or to Garden City shops. Not to be done at night, and every taxi you ask for is US$20, regardless of where you want to go.
We did not use the airport shuttle (went at inconvenient times, predictably), so to get back to the airport cost US$50, so it can work out quite expensive.
In summary, we would fully recommend this hotel, and you just have to grin an bear the transfer costs.
- Official Description (provided by the hotel):
- Situated in the upmarket suburb of Kololo in Kampala, only 35 km from Entebbe Airport, the Protea Hotel Kampala offers guests 4-star luxury and 5-star service. No matter which room you stay in, they are all fully air conditioned with free high speed internet connectivity, high pressure showers, large LCD screen TVs with 16 channels including BBC and SKY News. Keep up to date with our business centre and 24-hour reception. After a busy day, de-stress with a workout in the 24-hour fitness centre and then call down for a midnight snack with our 24-hour room service a little later. We have the perfect accommodation choice in the heart of Uganda's capital. Indulge yourself at Chapter One Restaurant, which serves a high quality buffet breakfast and sumptuous a la carte lunch and dinner. Travel to and from the airport in style with our BMW X3 and 5 series, which can be charged to your room. ... more less
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