We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a waste of space”
Review of The Bay Bistro

The Bay Bistro
Ranked #187 of 466 Restaurants in Kampala
Cuisines: Scandinavian
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 9 November 2014 via mobile

As usual, it started out great... Great location, great service, great food and great drink... But then, hey... What happened for Pete's sake? All that is left is the great location, and that one is accessible only from Friday to Sunday now. Either the management clearly lost interest or, and I wish the latter, they made enough money and don't need to work most of the week anymore. Now given reduced opening hours, one can not but wonder how that would reflect on food stocks. Sure no chef can calculate precisely how many fillets he is going to sell in 3 days and therefore would buy enough not to run out. But what happens with unsold stock over the next 4 days? Freezer...? But this being Uganda with frequent power outage, will there be a back up generator keeping what's supposed to be frozen at that? Doubtful.

Besides that, over time service and food quality became inconsistent with one of the highest fluctuation of restaurant managers in Kampala over the last 18 months. The food portions decreased, whilst prices increased, yet the quality of it... Leaves much to wish for lately. The coffee maker broken down for weeks, and no hesitation by the staff to point out its no one's fault but the rats, who chew through the wiring... Hello!?
Overall, not worth the hassle going to anymore unless one doesn't mind coming up a closed gate... What a waste of prime space, beautiful venue indeed, if only management would be en par with expectations and actually put itself behind and into the place. A simple burger, albeit well presented and rather tasty caused medium stomach upset lasting for over 3 days twice. 1 out of 10 from previously 8 out of 10 and a clear recommendation to stay clear of food as freshness is not guaranteed anymore.

1  Thank KnightJohnXVIII
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (36)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 36 reviews

Reviewed 30 August 2014

We had a late lunch at The Bay. It is a great location and the owners has really understood to make good use of this. The restaurant has a few tables on the veranda but most on the grass leading to the lake. The food was good - more than just basic and the service was friendly and quick

Date of visit: August 2014
Thank 82olen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 June 2014

The bistro is in a lovely location by the lake but at night there is no view, just lots of lake flies and mosquitos. The prices are high and the portions small. The wine is extremely overpriced at 15,000. The atmosphere is pleasant but I would not recommend a visit. The attitude of the staff to our complaints was not good.

Date of visit: April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank 94Gill94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2014

I've been here several times and as I wrote before, the quality is inconsistent.
Right now I can tell you it has become worse! We made a reservation for a big group of people, you would think that they will be prepared for that.. But some dishes were not there, or they had only enough for one or two people. The price of a glass of wine (from a box so cheap-ish!) has been raised to USH15.000 which is absolutely insane! 5 euros!! Can even get it cheaper in a really fancy restaurant in town. The waiters were annoying, trying to take away my glass about 3 times, while i had not even finished my drink. Yes the location is wonderful, but overall I think this place is going down rapidly. Portions become smaller and smaller. This was the last time for us. A shame, because they started off so well, and the place has a lot of potential considering the location and atmosphere!

Date of visit: April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank MelissaGouda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2014

While the food was slow and mediocre, the view and location is gorgeous. We don't feel we can bring our child as they serve groundnuts and aren't very careful about it. He's 2 and will eat off the ground, table, etc. But, when and if we ever get a night out, my husband and I will be back for the view, visual space, and maybe just order drinks ;)

Date of visit: February 2014
    • Value
    • Atmosphere
    • Service
    • Food
1  Thank SamberFamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travellers who viewed The Bay Bistro also viewed

Munyonyo, Central Region
Kampala, Central Region
 
Kampala, Central Region
Kampala, Central Region
 

Been to The Bay Bistro? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Malaysia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.