It was the first time to book in the country a journey from a local travel agent. Always I book in my own country. Not this time. My contactperson reacted swift, friendly and accurate to every question I asked. Most of the time the answer was correct, but about the weather and the clothes to wear 1 time not accurate. That however was a minor detail on a perfect journey. I was warmly welcomed arriving at Kathmandu and every promise that was made was kept. For visiting Nepal I had to be flexible. A delay of 7 hours, one of 3 hours and one of 1 hour hapened to me on the Kathmandu airport. Travelsmith Nepal stayed in contact with me, arranged alternative flight or checked my safety whenever needed, even in Tibet and Bhutan (as it was a trip through these 3 countries I booked at Travelsmith Nepal). Even after my journey my contactperson checked how I was doing during the rest of my journey. I felt very safe and very well taken care of and I do recommend this travel agent for their loyalty, their will to perform and their will to give you the best. Eventhough I traveled alone, I never felt alone during this trip. Thank you Travelsmith Nepal!
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