We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Palais de Chine Hotel
Ranked #50 of 571 Hotels in Taipei
Sydney
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good hotel great location”
Reviewed 23 March 2012

Right next to the main station above a mall and supermarket make this location excellent. It's in the old qtr if you can call any of Taipei old. The decor is great and rooms tasteful. Standard room small but comfortable. Great e-butler service on TV, wifi expensive but free with a business card! Apples (to eat) in lobby. I liked it.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AUSISYD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,440 reviews from our community

Traveller rating
    847
    446
    106
    28
    13
See reviews for
389
358
103
314
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Thai first
  • Any
English first
Berkshire, UK
Level Contributor
194 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
Reviewed 19 March 2012

Persuaded our agent to book this rather than the more obvious choices on quick tour to Taiwan. Super furnishings, heated loo seats, very comfortable rooms and location GREAT for metro and trains, and the hotel staff will take our bags for you to the platform. breakfast excellent. Only downside was they seemed to shut up shop in the bar and restaurant early. Not too much of an issue as we were tired but seemed to lose life quite early. Overall though very good base for Taipei

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fussy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 March 2012

Excellent hotel, prime spot location right next to the Taipei Main station....

Helpful and friendly conceige...

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jocelyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney, australia
Level Contributor
139 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 18 February 2012

I stayed here for two nights in the middle of November 2011 in a Superior Room, having made the booking through Asiatravel.com.


Arrival Experience

I arrived after crossing the large overhead bridge from the Taipei Main Train Station after having arrived by the High-Speed Rail train from Zuoying Station in Kaohsiung and it was actually more difficult to find my way through the station and necessary to travel a greater distance than it was to actually cross the overhead bridge and arrive at the hotel with a greater distance being covered inside the station, as it was a complicated and large one.

I immediately noticed that there was no proper driveway here but only a drop-off pavement area next to the train station, which was located a short walk from the front entrance. Check-in was done on another level from the ground-floor entrance. The welcome and directions provided on the ground floor were quite good with reasonably warm staff in attendance.

The check-in area was quite grandly decorated and also quite spacious. The staff there at first spoke Mandarin but then switched quite easily to English.

Previous reviews had stated that the hotel public areas such as corridors and hallways, as well as room were quite dark and dimly lit and I certainly also found that to be the case but I basically saw that as in keeping with the European and particularly classical French boutique character of the place and it also has to be noted that the hotel as a whole has been designed by French interior and decor designers and you would have to presume that they knew what they were doing in this area.


The Room

Once I arrived in the room, first impressions were that it wasn’t the largest that I had seen in Taiwan, being roughly the same size as the one at the Les Suites Taipei (Ching Cheng) but definitely smaller than the room at the W Taipei or the two hotels that I’d tried in Kaohsiung. The room was decorated in the same style as the hotel generally in a French classical theme with subdued tones and lighting, which provided quite a contrast with the loud and brash surrounds of the hotel, bearing in mind that it’s located next to the main train station with a lot of vehicular traffic in the immediate vicinity. In keeping with the classical theme, there was also classical music playing in the room upon arrival and also in the public areas of the hotel. The room was relatively dark and despite turning up the lighting to the maximum setting, it remained dark but there were some options to turn on reading lights should that be a concern; it’s just that the room itself would never appear particularly bright.

Contrary to previous reviews, I found the lighting system actually quite easy to operate and simple. There are certainly lighting systems in some hotels which are a lot more complex with various mood lighting settings available and also far more individual lights able to be controlled.

The room was quiet, although the hotel is located next to the main train station, some of the rooms face away from it and mine faced an apartment complex so noise was never really an issue. The view was not particularly good but then it would have been hard to see how it would have been possible to get a good view next to the main train station.

The main striking and standout feature of the room which I hadn’t seen before was the open bathroom which was completely open and could only be closed off from the main section and living area of the room with a curtain. There was a large round spa-bath and the shower was within the bath and not separate. The toilet was also located within the same area as was the vanity unit and mirrors, none of which were really separate from one another in the traditional sense. The spa bath was certainly quite large and good to use, probably the spa bath at the Landmark Mandarin Oriental in Hong Kong is the only bathtub which I’ve seen which is any bigger. The totally open-concept bathroom, though, could be an issue for those who need to have privacy and do not necessarily know all of their fellow room occupants well enough to have such a relaxed and open layout in the bathroom. When it came to functionality, the bathtub tap had reasonable water pressure and the stream was quite strong so the large bathtub didn’t take too long to fill.

The bathrobes included were very stylish, being in a darker hue and they were comfortable, certainly of much higher quality than the usual robes found in most hotel rooms and actually being similar to those found in the Landmark Mandarin Oriental Hong Kong.

The bed was quite comfortable with comforters of reasonable thickness for the climate in Taipei at the time.

The kettle in the room was very clean and it was pleasing to see that there was a good tea selection available.

The Sony TV in the room was quite nice and large and included a wide range of functions for the room, controlling many functions such as lighting if desired or the alarm clocks, information about the weather, etc. It was also quite good in terms of picture and sound quality.

Ice was left in the minibar area after the turndown service in the evening in the special ice-box.

I have videos of the room which can be found through my profile section.


Hotel Location

As mentioned, the hotel is next to Taipei’s main train station which also incorporates the long-distance bus station. There was a comprehensive shopping mall (Q Square) and dining outlets available within the train station itself including the Breeze Foodcourt which was surprisingly high-end and pleasant with a few smaller outlets at the bus station. It was probably one of the most comprehensive shopping and dining outlet-filled train stations that I’ve experienced and the outlets were also surprisingly quite high-end and nice with many comfortable places to have coffee, for example. The train station also served as a main station for the high-speed rail network and the subway system in Taipei, connecting with the two main lines including the one most often used by tourists as it runs to the main tourist destinations so from a transportation perspective, the hotel was definitely conveniently located.


Hotel Facilities

The breakfast was held in the La Rotisserrie restaurant on the reception level and that was quite a large and spacious dining outlet and a large selection was available for both Western and Asian tastes although as previous reviews have mentioned, it seemed to be a case of quantity over quality because none of the food seemed to be that great in terms of the quality or presentation and it was clear that it was more suited towards just filling up a large number of people and given the number of tour groups which stop off at this hotel, that shouldn’t really come as too much of a surprise.

Apart from the breakfast, I was also able to try the gym and sauna/steam room facilities arranged by the hotel, which were located in a separate area and the hotel had an arrangement with an outside gym provider located in an office tower block for the use of these facilities by hotel guests. They certainly were not the most impressive facilities, because the external independent gym-operated facilities usually can’t compare to what’s offered by the main hotel brands in this area. The steam room and sauna were only quite small and not luxuriously appointed in the style that could be expected in the large hotel brands where comfort and luxury levels are given more priority. The directions provided by the concierge didn’t seem that clear so I was looking for this gym for a while before getting there.

I had asked Asiatravel to notify the hotel of my membership of the IPrefer Hotel Loyalty Program so that I could receive the included benefits during my stay but they failed to do so and I had to notify the hotel myself after checking in, after which I received complimentary in-room internet access and also a welcome amenity kit, which was a small metal case containing tea, so the program seems like something worth joining prior to staying here.


Staff Service

Generally, the hotel staff seemed quite friendly and well-mannered with pleasant dispositions.

The only time I had a problem with the staff was on the day of check-out surprisingly. The staff didn’t seem their usual friendly selves during the check-out early in the morning and that may have been due to the fact that it was around 5am and they hadn’t adjusted to their ‘pleasant disposition’ mode or perhaps I wasn’t in a great mood myself and that might have affected my perception of their behaviour and attitudes.

The stopping point for taxicabs was located some distance from the hotel entrance but the staff members were quite helpful in calling for the taxicab and then assisting with the luggage. However, one of the staff members opened the taxicab door and then said, ‘Get In’ in a similar tone to what could be expected from ‘The Terminator’ and I wasn’t too sure why he was acting like that.


Conclusion

Overall, it was an interesting experience here, as the rooms and public-area décor were all quite different to what I’ve normally experienced. The service levels were generally fine and the food and dining were acceptable. The location was also quite good, right next to a major transport hub which was also safe. It probably ranks as more of a four-star hotel on an international scale rather than the five stars that it claims and provided a stay with a classical tone.

NOTE: I have videos of the hotel room available through my profile section.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank perryw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 February 2012

The hotel has a very good location, near to railway station and metro, and not so far from city centre. The rooms are very nice, especilally the bathroom is great. Everithyng is very new and clean. The room service as well as the reception is perfect. There is home movie and lot of international TV chanel. The wifi is not working in any part of the room.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterKulimak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Taipei hotels
0.9 km away
Regent Taipei
Regent Taipei
#20 of 571 in Taipei
1,826 reviews
0.3 km away
Caesar Park Taipei
Caesar Park Taipei
#94 of 571 in Taipei
1,464 reviews
0.4 km away
Cosmos Hotel Taipei
Cosmos Hotel Taipei
#39 of 571 in Taipei
3,073 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
The Okura Prestige Taipei
5.0 km away
W Taipei
W Taipei
#11 of 571 in Taipei
2,288 reviews
3.6 km away
Hotel Eclat Taipei
Hotel Eclat Taipei
#25 of 571 in Taipei
749 reviews
Show Prices
Show Prices
Show Prices

Been to Palais de Chine Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palais de Chine Hotel

Property: Palais de Chine Hotel
Address: No.3 Sec 1, Chengde Road, Taipei 103, Taiwan
Phone Number:
Region: Taiwan > Taipei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Luxury Hotel in Taipei
#23 Business Hotel in Taipei
#35 Romantic Hotel in Taipei
#45 Family Hotel in Taipei
Price range (per night): RM674 - RM1,244
Hotel Class:4.5 star — Palais de Chine Hotel 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Palais de Chine, operated by L'Hotel de Chine Group, is an internationally recognized five-star hotel. We serve local and international business tourists by offering an oasis of artistic beauty and culture, along with a personal touch. Palais de Chine is located west Taipei center and sits at the hub of five transport avenues. Elegant and functional guest rooms decorated in European and neo-classical design are equipped with electronic virtual butler, communication facilities and AV equipments. Whether for leisure or business, Palais de Chine offers our guests with a comfortable and efficient environment. The hotel's theme dining includes exquisite Chinese and western restaurants, elegant French-style teahouse, and a bar. The hotel's staff is professionally trained and provides customers services of the highest standard. All members provide guests with one-stop service, and respond to all guests' requests within 24 hours. "Guests first, no matter when or where" is the service motto of. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Expedia, Ctrip TA, Booking.com, Agoda, Hotels.com and HotelQuickly so you can book your Palais de Chine Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palais De Chine Hotel Taipei

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing