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Jehangir M

A gem in Bangkok City Center

5.0 of 5 bubblesReviewed 18 May 2024
We have been going to Siam Kempinski for many years now. The property, location, customer service, attention to detail, food and beverage, and especially the team at Kempinski are outstanding. The best breakfast we have had anywhere. Rooms are spacious and modern. The hotel is connected to Siam Paragon which is very convenient for families. Siam kempinski is more of a resort in the middle of Bangkok city.
Date of stay: May 2024
Room Tip: Expensive but you get your moneys worth. Best location in town
Trip type: Travelled with family
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this review
Responded 25 May 2024
Dear Valued Guest,

Thank you for your continued patronage and for taking the time to share your experience at Siam Kempinski Hotel Bangkok.

I am delighted to hear that you enjoyed your stay with us and that you found our location, spacious rooms, food and beverage offerings, attention to detail, and the service of our dedicated team outstanding.

We truly value your kind comments, and we look forward to welcoming you back to our beautiful urban oasis in the near future.

With kind regards,

Marlene Ambuehl
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,526)
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Traveller rating
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56 - 61 of 4,526 reviews
Reviewed 16 May 2024 via mobile

Best accommodation ever in Thailand! I appreciate how efficient their staff- from front desk, housekeeping up to restaurant. Amenities are also top notch! Food is also delicious and good variety! Location wise excellent! I love the idea of having a free golf cart service and 24hrs!!!!

Room tip: You can personalize your pillow and room location
Date of stay: May 2024
Trip type: Travelled on business
1  Thank Jocel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this reviewResponded 18 May 2024

Dear Valued Guest,

Thank you very much for taking the time to write about your experience at Siam Kempinski Hotel Bangkok.

We are delighted to hear that your stay with us was enjoyable and that our team members, especially our Front Desk, Housekeeping, and Restaurant team members, contributed to your positive experience. We are also pleased to know that you enjoyed our food offerings. Thank you for highlighting our convenient location and complimentary golf cart service.

Please accept our heartfelt appreciation, and we look forward to welcoming you back in the near future.


With kind regards,

Marlene Ambuehl
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2024

I have stayed many times at the Siam Kempenski and enjoyed my visit every time. This time was no exception. In fact this time was perhaps better than all the rest because of the team at the executive lounge. Check-in, breakfast, tea, cocktail were all fantastic. Everyone seems very professional and sweet especially "Takky" and a" Frank" made the visit extremely memorable and difficult to go elsewhere on the next trip.

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Asadrazvi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this reviewResponded 16 May 2024

Dear Valued Guest,

I would like to sincerely thank you for your patronage and for taking the time to write about your experience at Siam Kempinski Hotel Bangkok.

We are delighted to hear that you enjoyed your stay with us and that our dedicated team at the Executive Lounge, especially Khun Takky and Khun Frank, contributed to making it even more memorable. We are also glad that you found our beverage offerings and breakfast fantastic.

Once again, we extend our heartfelt gratitude for choosing Siam Kempinski Hotel Bangkok. We eagerly await the opportunity to welcome you back in the near future for another exceptional stay.


With kind regards,

Marlene Ambuehl
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2024 via mobile

My mother and I visited Kempinski the Spa many times. We had 100% relaxation every times we visited Kempinski the Spa.

Start with very friendly spa receptionists. We met K.Gig assistant manager, K.Bo, K.Kookkai, K.Piyanun etc. They all are very nice with all guests. We confirmed they’re not the type of salespeople. Their recommendations on spa programs are only for your needs and match with your body and skin.

Spa therapists are well trained and made you had 100% body & facial relaxation. My mother had 90 minutes Aromatherapy body massage with K.Peach many times. My mother said she had pain relief and good blood circulation every times after body massage with K.Peach.

The facility at Kempinski the Spa are well maintained and very good decorations, especially spa room are very clean. This is very important for senior guests.

We strongly recommend Kempinski the Spa for the World Class spa service. Advanced reservation is strongly recommended.

Date of stay: May 2024
Trip type: Travelled with family
1  Thank tossaporn2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this reviewResponded 13 May 2024

Dear Valued Guest,

Thank you for consistently choosing to visit Kempinski the Spa and for taking the time to share your feedback about your experience.

We are pleased to hear about your positive experiences during each of your visits. It is wonderful to know that our staff, including Khun Gig, Khun Bo, Khun Kookkai, and Khun Piyanun, made you feel welcomed and well cared for.

We are also delighted that the aromatherapy massages with Khun Peach have been beneficial for your mother, providing her with relief and improved circulation. Our team takes great pride in maintaining a clean and inviting environment, and we truly appreciate your acknowledgment of their efforts.

Thank you for your kind recommendation, and we look forward to welcoming you again soon.


With kind regards,

Marlene Ambuehl
Hotel Manager

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Reviewed 11 May 2024

Top notch service from Takky who took great care of us during our weekend birthday retreat. Food quality was very refined and meticulous, our rooms were well cleaned and tidied throughout, general customer service delivery by all staff was flawless. You’ve earned a new repeat customer. Well done.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cruiser05065960511
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this reviewResponded 13 May 2024

Dear Valued Guest,

Thank you for taking the time to share your feedback about your stay at Siam Kempinski Hotel Bangkok.

We are delighted to hear that our dedicated colleagues, especially KhunTakky, provided outstanding service during your birthday retreat and that you were impressed with the quality of our food offerings and the cleanliness of the rooms. Our team is committed to delivering exceptional service, and it is indeed wonderful to know that we met your expectations.

We truly appreciate your kind words and are honored to have you as our repeat customer.

Once again, thank you for choosing to spend your birthday with us, and we look forward to welcoming you back in the near future for another memorable experience.


With kind regards,

Marlene Ambuehl
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024

The best location and the Hotel is Exceptionally , the property is beautiful and the Staff were excellent. The food was the best.
The mall connected the the hotel is the best Mall in Bangok with all the high end and full of restaurants and cafes .

Date of stay: May 2024
Trip type: Travelled with family
1  Thank qdadabhai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marlene Ambuehl, General Manager at Siam Kempinski Hotel Bangkok, responded to this reviewResponded 11 May 2024

Dear Mr. Dadabhai,

Thank you for choosing to stay at Siam Kempinski Hotel Bangkok and for taking the time to share your feedback with us.

We are delighted to hear that you enjoyed your stay with us and were pleased with the level of service provided by our dedicated team.

It is also wonderful to hear that you enjoyed our culinary offerings and found the convenience of the connection with Siam Paragon Mall to be a highlight.

We truly appreciate your kind words, and we look forward to the pleasure of welcoming you and Mrs. Dadabhai back for another memorable stay.


With kind regards,

Marlene Ambuehl
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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