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Reviews (298)
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All reviewsprivate boatacross the riverboutique hotelhotel boatphra arthit piercell phone to callboat transferferry servicespecial hotelbusy citybeautiful hotelswimming poolkhao san roaddowntown bangkokgeckosthailandchao
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Reviewed 23 December 2017

A beautiful, tranquil, graceful hotel on the banks of the Chaopraya River. The genuinely helpful, hardworking and efficient staff make staying at the hotel an unforgettable experience. The hotel launch is available on a moment's notice to shuttle you across the river, a joy in itself. An altogether memorable place to stay in a lovely corner of Bangkok.

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank steven l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nopporn J, General Manager at Praya Palazzo, responded to this reviewResponded 24 December 2017

Dear Steven L,

Thank you very much for staying at Praya Palazzo. I am very glad to hear that it was excellent and that you had a great experience.

I looking forward to welcoming you again for your next escape from the city!

Best regards,
Praya Palazzo Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Having read great reviews, I was really excited to stay here. Yes it was fun to have to get a boat across the river to your door (having to wait 30 mins in a thunderstorm for the boat was not so much fun). I must commend the staff who were so courteous and obliging and the location quite good for Khao San Road.
We had arranged with the hotel to be collected at the airport as the pier for the Hotel boat was difficult to find. The company they use charges almost four times more than a regular Taxi - rip off (and they too, actually couldn’t find the pier).
Breakfast is average. Lovely service.
The final straw was the dying cockroach in our room on the last night. We did mention this when checking out. The building is very old so I imagine it’s more difficult to keep insects etc from getting into rooms. Two nights B&B with airport pick up cost €249 - bad value for Bangkok.

Stayed: October 2017, travelled as a couple
Thank Fiona D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

My colleague and I stayed here for 4 nights and, while I'd revisit Bangkok again, I think I'd mainly do it to stay here (and go back to the massage spa they recommended!).

The boat that brings you back and forth to the main tourist side is efficient and comes as soon as you call (less than 5 min). You are given a simple cell phone to use for that while you're there. And the moment the boat pulls away from the busy pier, you start to unwind.

It was great knowing that we could easily (and literally) retreat to our hotel and it's peacefulness. The pool is lovely, the patio overlooks the river and the grounds are beautiful.

We were upgraded upon arrival and had two huge rooms to spread out in plus a separate luxurious tub area apart from the bathroom. Our room was refreshed every day and was spotless. The views were amazing and we felt at home. AC was excellent.

Food in the dining room was also great. Breakfast every day was cooked to order (most of the options were Western but there were some Thai options as well, which we also tried and liked) and we ate dinner there twice and enjoyed that as well. The food was great.

And the staff. There really are no words for how awesome the staff here is. They're thoughtful, generous and happy. We never had to ask for anything twice -- and sometimes not even once -- as they quickly got to know us and our tendencies.

This hotel is boutique and small. It is not stuffy even though it is considered luxury. But this place is so much more than that: we really felt cared for and, in turn, we cared for them. Who says that about a hotel experience?!?

Stayed: August 2017, travelled on business
Thank msp132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nopporn J, General Manager at Praya Palazzo, responded to this reviewResponded 28 October 2017

Dear msp132,

It gives me great pleasure to hear that you had a wonderful time at Praya Palazzo. Our staff strive to make sure that every guest leaves with fond memories and I am very happy to read that they have managed to do so. I will be sure to share this with the team and thank them for a job well done.
Thank you for sharing your experience and encouraging travelers to come and visit us.
Looking forward to welcoming you again,

Warm regards,

Nopporn J.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

I went to this hotel with my boss and colleagues for business dinner, the hotel's restaurant made me satisfied with great service, authentic Thai food, and antique stuffs, however, we can reach this hotel only by boat from Pra Artid Pier or Rachatiwas Temple Pier.

Stayed: June 2017, travelled on business
Thank loyroyter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nopporn J, General Manager at Praya Palazzo, responded to this reviewResponded 28 October 2017

Dear signature loyroyter,

Thank you very much for this nice review, we are proud that you had a good service and enjoyed our food at our restaurant.

We hope we will have the pleasure of welcoming you again in the near future.

Warm Regards

NJ
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

I joined tripadvisor to write this. This place and the people working deserves to thrive. When we went the hotel seemed less than half full, maybe its because of low season, in any case I hope it can continue doing what its doing.

A truly wonderful experience.

The staff are incredibly attentive, kind and genuine.

The ferry crew treated my wife on the ferry, they noted she was slightly limping as she had hurt her leg while walking. The receptionist helped to recover my phone which was lost in the city (I was fully resigned to it being lost forever). I could not be more impressed and appreciative of their hospitality. Above and beyond any expectations.

The location on the river, the vibrant artery of Bangkok, is serene and feels like an escape. Getting into the city is quick and easy, the hotel ferry transfer works great and is captained by a small charming crew. The hotel provides a dedicated cell phone which you can use to request pickup, they respond immediately at all hours.

The rooms are clean and elegant. A cooling plunge into the pool after a long walk is unbeatable.

There will not be a better place to stay in Bangkok.

PS Breakfast and coffee is better across the river. A great breakfast would just add a sixth star. Its not terrible just a quite standard effort.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank piminski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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