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Reviews (2,876)
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867
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All reviewsthe riverkrung thon burifamily roomswimming poolfree shuttlebts stationnice poolchao phrayathe main roadrooms are basichotel shuttlesaphan taksinsathorn piershuttle servicedouble bedtuk tukwat arun
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Reviewed 17 July 2011

Excellent spot right on the river. Our 7 and 11 year old loved the outside pool. Great base as you can use the express public boats to visit the Palace etc rather than facing the Bangkok traffic. The family room with bunk beds and king sized bed was excellent value. Big choice of food in restaurant especially good buffet. We did have a problem when they lost tickets that had been delivered to the hotel for us but the manager personally went to replace them all in time for our departure.

Stayed: July 2011, travelled with family
1  Thank hpminton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelleHanon, Manager at ibis Bangkok Riverside, responded to this reviewResponded 18 July 2011

Thank you for your comment. We are glad to know that you and your family enjoyed our swimming pool, good location and comfortable rooms. We are happy to know that you were satisfied with our restaurant. We would like to apology again for the tickets we lost. We look forward to having you back in the near future.

Best regards,

Isabelle Hanon
Communication Ibis Thailand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2011

Unexpected surprise to stay in this hotel....
The best choice for valued accommodation for a economy hotel with their full service, beautiful swimming pool just next to river, good buffet in the restaurant.
I hoghly recommend this hotel for the family travellers in Bangkok.
Its environment is very quite & safe in terms of "adult-oriented" activities.
Calm, clean & peaceful ambiance....especially you can feel relaxed without being stressed due to TOO exposured shoppings, massages etc...
If you decide to go shopping centers, they provide free shuttle to get there...
Definitely the best choice to stay for your "voyage tranquille" and relaxed. ^&^

Room Tip: river side if possible...^^
  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Tchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelleHanon, Manager at ibis Bangkok Riverside, responded to this reviewResponded 18 July 2011

Thank you for your review. It pleases us that you enjoyed your stay at Ibis Riverside. We are glad to know that you were satisfied with our cleanliness, swimming pool and restaurant. Thank you for mentioning our good location and friendly atmosphere. We hope to have you back soon.

Best regards,

Isabelle Hanon
Communication Ibis Thailand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2011

We stayed at the IBIS Riverside on our recent trip to Bangok on the advise of a friend. The hotel is right on the river and perfect for families with small kids. We had a large group with seniors and kids in the mix. We were provided River view rooms on request even though we had not booked the same. A note for parents travlling with small children, book the family room. Its a large spacious room with a bunk bed for the kids and a comfortable queen bed for the parents. It even has an Xbox and board games in case you have a rained out afternoon. Polite , friendly staff and a great breakfast with something to cater to everyone (even vegetarians!) round off the experience. While there is no room service, one can order from a menu (decent selection) and pick it up at the bar. Other hotels in the area are not less than $150 per night. The IBIS on the other hand has very good internet rates that are the icing on the cake!. We will definately go back and recommend the same to all our friends.

Room Tip: Book on the net and ask for a river view room. Free wifi is only in the lobby
  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Anuj V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsabelleHanon, Manager at ibis Bangkok Riverside, responded to this reviewResponded 12 July 2011

Thank you very much for your review. We are glad to know that you enjoyed our location, our convenients amenities for family and our restaurant. Moreover we thank you for mentioning our value for money. We look forward to welcoming you back soon at ibis Riverside.

Best regards,

Isabelle HANON
Communication Ibis Thailand

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Reviewed 30 June 2011

Ibis with its standard configuration put up this riverside property. Though with all the other hotels in the vicinity on riverside are 5*, Accor could have well leveraged one of its upper brands. But budget hotel company sometimes has budget management skills. Anyway, lucky for the budget traveler.

Standard Ibis small rooms with a bathroom of hole in the wall size, but at the end, the river facing rooms and cleanliness offsets the size.

Front office girl was pathetic, when she saw me struggling with my bags and entering, yet did not arrange for the bell boy to assist. I saw this as a complaint from the last post. So, it is a continued misdemeanor .

Swimming pool is nice, lawns are nice and everything else is good. Surely recommended , if hotel improves its service level.

Walk from the hotel out and take a left turn and walk for say 3 minutes to the boat station . The cross over by ferry is around 3 bhatt and then you right into Silom. Walk through the roads and jump into a bus or taxi or train for another place in bkk. Much better then taking a taxi from the hotel, which will take a whole detour to cross the river and reach the destination.

Room Tip: Take a Riverfront room only.
  • Stayed: May 2011, travelled on business
    • Value
    • Sleep Quality
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    • Service
3  Thank seawaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juanmejiareyes, Manager at ibis Bangkok Riverside, responded to this reviewResponded 6 July 2011

Thank you for your review. It pleases us that you enjoyed your stay and would recommend our hotel to other travelers. Additionally, we are happy you were satisfied with our swimming pool, river view and cleanliness. Nonetheless, we offer you our most sincere apologies for the inconveniences you faced with our team, and we assure you that we will continue holding seminars and training sessions to improve our overal service; thank you for your constructive comments. We look forward to having you back soon.

Best Regards,

Juan Mejia
Communication Ibis Thailand

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Reviewed 17 June 2011

The first impression i had when i arrived at this hotel was not so good. I had to take care of my heavy luggage by myself and there was no welcoming smile or look from the receptions. The room was tiny but very clean! I think it's a good point because for me the cleanliness always comes first. The air con was a bit noisy and they didnt change the bed sheet (I was staying for like a week at that time) until i checked out. No room services and no laundry services. I ever asked for "same day laundry services" but the staff told me that my dress would be returned the next day. For ladies, you won't be so happy with the wardrobe because it was very small! The food was okay though.
I loved the river view in front of the hotel restaurant. So gorgeous at night with the sparkling ships passing by. Overall, the staffs were friendly. I believe if they could pay attention to the details, they will make a wonderful budget hotel! Look forward for my next visit there!

Room Tip: Take the riverview room!
  • Stayed: May 2011, travelled solo
    • Value
    • Sleep Quality
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1  Thank LittleAngel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juanmejiareyes, Manager at ibis Bangkok Riverside, responded to this reviewResponded 21 June 2011

Thank you for your comments. We are glad you mention our river view, good food and cleanliness. Nonetheless, we offer you our apologies for the specific inconveniences you faced with our team and we thank you for your constructive comments. Moreover, regarding our laundry service, the reason it takes 24 hours is that it is an outsourced service. Finally, we would kindly like to point out that, even though Ibis does not offer room service, food and beverages are available at the reception 24/7. We hope to have you back soon.

Best Regards,

Juan Mejia
Communication Ibis Thailand

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