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Kimmi Zarul H
Kajang, Malaysia

Near to MRT/BTS and A Class in Its Own

5.0 of 5 bubblesReviewed 19 Jun 2019
Price - Rating: 5/5. Very reasonable based on its location near BTS/MRT, facilities and top class services provided. My room has been upgraded on a complimentary basis.

Friendliness of staff - Rating: 5/5. Staff were friendly + attentive from the receptionist, housekeeping and the door guy.

Cleanliness - Rating: 5/5. The hotel room, bed linen, bathroom, hotel and surrounding are very clean and housekeeping provided daily.

Location - Rating: 5/5. Walking distance (less than 5mins) to Silom MRT and Saladaeng BTS.

Facilities - Rating 5/5. Top class hotel facilities from gym, sauna, restaurants, swimming pool and room amenities.

Breakfast - Rating NA. My room exclusive of breakfast. Why you need a hotel breakfast in Bangkok when you can try variety of breakfast outside
Date of stay: May 2019
Room Tip: Request a room facing the lumpini park
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thipthanvak1, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this review
Responded 21 Jun 2019
Dear kimmi-ckj,

It was our pleasure to have you as our guest and I am pleased to learn of your commendation toward the quality of the services, facilities and location of the hotel. The team at Crowne Plaza Bangkok Lumpini Park strive towards improving by learning from constructive feedback like yours and I would personally like to look into those matters concerned. We look forward to welcoming you back soon in the future.

Kind Regards,
Thipthanva Kemasiri (Ms)
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,400)
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Reviewed 20 May 2019

Upon arrival at the building ground floor, was pleasantly told to go up to 23 floor to check in. As I have booked a Club Room, again I was told to go up to 31 floor to check in at the Club Lounge.

Since I'm a Platinum Ambassador, I was pleasantly upgraded to a junior suite. I was given a small elephant as a souviner, thank you !

The staff show me to my room and make sure I have all I need and how all the things works. The suite is really huge but it really need to be renovated, the carpet flooring is very old school, so its the room divided.

I always love the Pillow Spray provided at all Crowne Plaza, this really smell good and help one to sleep better.

Sometimes I go down to Panorama for breakfast, the food selection is wider but coffee at Club Lounge is better, as I prefer machine brewed coffee than those pour from container.

I'm on the 29 floor and renovation is on going on the 27 and 28 floor, it is noisy and at worst annoying. The Panorama restaurant is well renovated and look very new, it follow the newer Crowne Plaza theme such as CP Vientiane.

Overall, i love the hotel for its great location at Silom/Sala Daeng, but what make me want to come back it is the Staff, the staff provides the best friendly service here without being intrusive.

Well done, Crowne Plaza, next time please allocate me the newer renovated room.

Kop Koon Mak Kup !

Date of stay: May 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
7  Thank PatrickSatoLee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BKKCP, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this reviewResponded 27 May 2019

Dear plwh888,

We are grateful for your sharing the stay experience with us during your recent visit and would like to extend my sincere apologies for the inconvenience that you experiences.

The team at Crowne Plaza Bangkok Lumpini Park strives towards improving by learning from constructive feedback like yours and we will certainly look forward to welcoming you back for another memorable hotel experience at Crowne Plaza Bangkok Lumpini Park!

Kind regards,

Nuchanart Dussadee (Ms.)
Reception Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 13 May 2019 via mobile

Have stayed in this hotel a few times,great location/staff/rooms/price/food ......just renovations on going constant drilling after 10:00am all day .....if you have a late flight and need your sleep confirm a quiet room if there is one ........

Date of stay: May 2019
Trip type: Travelled as a couple
3  Thank lovestotravellll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BKKCP, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this reviewResponded 16 May 2019

Dear lovestotravellll,

Thank you for staying at Crowne Plaza Bangkok Lumpini Park. We are grateful for your sharing the stay experience with us. It is certainly regret to learn unpleasant experience during your recent visit. I would like to extend my sincere apologies for the inconvenience.

We will certainly look forward to welcoming you back for another memorable hotel experience at Crowne Plaza Bangkok Lumpini Park!

Kind regards,

Nuchanart Dussadee (Ms.)
Reception Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 15 April 2019

Great Stay, friendly staff
arranged specifically veg food during the stay...
Round the clock service. Great Location, easy access to MRT (Silom) and BTS (Sala Daeng)
Lumpini Park right at the corner..

Date of stay: March 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank SoulSearcher2716
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BKKCP, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this reviewResponded 18 April 2019

Dear SoulSearcher2716,

I am glad that you have enjoyed the location of the hotel and service from our team.
Thank you for sharing your great review and we hope to welcoming you back for another memorable hotel experience soon.

Kind regards,

Nuchanart Dussadee (Ms.)
Reception Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 9 March 2019

This was a very classy hotel. The pool is probably the hallmark of the location. You have to go and experience it. They also have a sauna, fitness room, and massage services. Both the BTS and MRT rail lines criss-cross just steps away. So all the places are close by. Lumphini Park needs to be a daily visit for the adventurous and health minded. You can join into Tai-chi, zumba, fan dancing, running/walking, and a Venice beach like outdoor gym. And the monitor lizards are a must see that roam the park. A nice American bbq is doors down and the infamous Patpong streets are nearby. Many food options are close by. You can't beat the location.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bonafide0319
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thipthanvak1, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this reviewResponded 18 March 2019

Dear Bonafide0319,

Thank you for taking the time to share your experience with us here on Tripadvisor. We are delighted to learn that you had a lovely experience during your recent visit. The team at Crowne Plaza Bangkok Lumpini Park hopes to welcome you back again soon.

Kind Regards,
Thipthanva Kemasiri (Ms)
Front Office Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 4 March 2019 via mobile

Location: close to the sky train and MRT station. Lumpini Park is within walking distance. A lot of shops and restaurants in this neighborhood, including a night market and “special night life.”

Room: clean and spacious, with a big bathroom.

Breakfast: average, with everything you can expect for a hotel breakfast. However, I saw a small cockroach close to the egg station.

Club lunge: very very nice. A great place to relax. The high ceiling design is much appreciated in this crowded city. And they serve high quality of milk oolong tea. That’s my favorite!!

Staff: nice and friendly in general.

It’s still a nice hotel to stay, but will I return? Probably not.

Date of stay: January 2019
Thank bostonbear75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thipthanvak1, Manager at Crowne Plaza Bangkok Lumpini Park, an IHG hotel, responded to this reviewResponded 7 March 2019

Dear bostonbear75,

Thank you for taking the time to share your experience with us here on Tripadvisor. I would like to extend my apologies for the unpleasant experience during breakfast and our F&B Manager would personally like to look into those matters concerned. We hope to have opportunity to welcome you back in the future.

Kind Regards,
Thipthanva Kemasiri (Ms)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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