Reserved two 2 bedroom apartments but was placed on different floors. I found this hotel does not attempt to please their customers as I booked 2 apartments under my name and yet they would separate my bookings on different floors and many requests met with no. Simple request for water bottle was met with no as there is a limit allocated to each apartment. The housekeeping did not provide or replace our towels, toiletries etc. Upon check out, bellboy was annoyed with assisting us with our luggages. I think this hotel has a lot to learn from other hotel on service from the heart.
Suitable for family if you want big living space and L’occitane toiletries provided was a nice touch. More
- Free Wifi