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Ann D

Not what we expected

Review of Cacha Art Hotel
3.0 of 5 bubblesReviewed 3 Apr 2018
Stayed here for 2 nights, had to ask 3 times for mineral water to be refill. They kept telling us to ask the housekeeping which we had no way to reach.. until we finally asked the front office to please let the housekeeping know. Breakfast is very limited, like staying in a cheaper hostel, which was quite disappointing for the price we paid. No drop area in the hotel so it's difficult when you're coming & going with a lot of baggage with taxi/tuktuk/grabcar. I came with a friend who is 6 months pregnant, and no one even bother to help us with the luggage when climbing stairs to get to the elevator.
Date of stay: April 2018
Trip type: Travelled with friends
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Restaurant
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35 - 40 of 319 reviews
Reviewed 24 March 2018

It's very noisy at night. We can't sleep.The hotel doesn't want to solve the problem. telling you,there’s no way.because the uppermost rooms have windows.This aspect is particularly unsatisfactory.The rest is fine.

Date of stay: March 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank daisy198877
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2018

average!there is not windows in the room, so the air of room is not nice!it should check in after 14:00, but we arrive at the hotel at 15:30,we have not room in check until 16:40. we waited an hours,it's not very satified!

Date of stay: February 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank jiaqingma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 January 2018

I think it’s important to tell that the room doesn’t have any window.
But the room was really clean and well equiped... Good décoration as well.
Close to the train going to the airport (10min walking). Good place to stay for a night in Bangkok and to escape the confusion of the city. Even if the staff doesn’t speak à lot English, they were very friendly.

Date of stay: January 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sandra M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2018

Its nice & Comfortable hotel which located nearby pratunam, along the street have thai restaurant & many street food. Just the Hotel located at traffic light Junction whereby taxi cannot stop. The rest very nice Restaurant inside the Cacha Hotel so delicious.

Date of stay: November 2017
Thank BehH4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suwarin R, General Manager at Cacha Art Hotel, responded to this reviewResponded 22 January 2018

Dear Beh H,

Thank you for sharing us your thoughts about your last stay at Cacha Hotel

We are thankful for your complements about our restaurant.

Should you wish to arrange for your next holiday, please contact me on my below e-mail to fulfill your requests whenever we can.

Best regards,
Suwarin R.
Hotel Manager
hm@cachahotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017

there are very very noisy outside the window,the soud of the motorbike rang all night,which is the most important is there are somebody knocked our door loudly and shouted at midnight,it continue a long time,that rearly terrible. we won't stay here anymore,never.

Date of stay: November 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank want667
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suwarin R, General Manager at Cacha Art Hotel, responded to this reviewResponded 22 January 2018

Dear want667,

May I apologize for unnecessary inconvenience caused to you. Kindly be informed that we already seriously taken action to all concern and raise this point to our Management know in the meeting and all concern for improvement and prevent from reoccurring again.

However we would like to thank you very much for you kind understanding and we hope you will be accepted our sincere apologize and we will do our best to make your stay more comfortable during stay with us.

Best regards,
Suwarin R.
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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