Stayed here for 2 nights, had to ask 3 times for mineral water to be refill. They kept telling us to ask the housekeeping which we had no way to reach.. until we finally asked the front office to please let the housekeeping know. Breakfast is very limited, like staying in a cheaper hostel, which was quite disappointing for the price we paid. No drop area in the hotel so it's difficult when you're coming & going with a lot of baggage with taxi/tuktuk/grabcar. I came with a friend who is 6 months pregnant, and no one even bother to help us with the luggage when climbing stairs to get to the elevator.

It's very noisy at night. We can't sleep.The hotel doesn't want to solve the problem. telling you,there’s no way.because the uppermost rooms have windows.This aspect is particularly unsatisfactory.The rest is fine.

average！there is not windows in the room, so the air of room is not nice!it should check in after 14:00, but we arrive at the hotel at 15:30,we have not room in check until 16:40. we waited an hours,it's not very satified!