Despite the hotel staff's lack of English language knowledge, they are a hard worker that always keep our room very very clean and also quite understanding of my friends loudness lol. Overall, very good budget hotel.

Stayed here for 2 nights, had to ask 3 times for mineral water to be refill. They kept telling us to ask the housekeeping which we had no way to reach.. until we finally asked the front office to please let the housekeeping know. Breakfast is very limited, like staying in a cheaper hostel, which was quite disappointing for the price we paid. No drop area in the hotel so it's difficult when you're coming & going with a lot of baggage with taxi/tuktuk/grabcar. I came with a friend who is 6 months pregnant, and no one even bother to help us with the luggage when climbing stairs to get to the elevator.

It's very noisy at night. We can't sleep.The hotel doesn't want to solve the problem. telling you,there’s no way.because the uppermost rooms have windows.This aspect is particularly unsatisfactory.The rest is fine.