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“A good place to stay” 4 of 5 bubbles
Review of Citin Garden Resort by Compass Hospitality

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Citin Garden Resort by Compass Hospitality
Ranked #168 of 441 Hotels in Pattaya
Detroit, Michigan
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A good place to stay”
4 of 5 bubbles Reviewed 8 April 2012

This was a wonderful place for us to stay! Since it was a little away from all the attractions it was a welcome quiet place to come back to at the end of the day. The rooms were clean and comfortable and the staff friendly. However, we were not informed of the free tuk tuk service, which would have come in handy, as trying to hire tuk tuks are a bit tricky and and expensive when you're a foreigner. The breakfast needs to be improved as the food is not very good. It would also be nice if they offered juices that were not made from powders and not full of sugar. Enjoyed the pool and the space. We would definitely return and recommend to others. Please fix the breakfast!

Room Tip: Rooms facing the pool at nice
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sihsima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 30 April 2012
As a well traveled guest thank you very much for your time to write and sharing your experience during your stayed at Citin Garden Resort.
I am sorry to learn that we did not meet your expectation. Please accept our sincere apologies for your disappointments and please assure that this had been taken up with departments concern.
Your feedbacks have been most valuable and informative to immediate attention to improve our guest service standards and to ensure that such mistakes will not occurred again in the future. Once again, please accept our apology on unpleasant incident.
We look forward to welcoming you back to Citin Garden Resort again.
Very truly yours,
Sathian P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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400 reviews from our community

Traveller rating
    138
    146
    67
    24
    25
See reviews for
93
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14
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Kfar Saba, Israel
Level Contributor
81 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

Quiet and comfortable hotel which is located in a small alley near the main street, convenient to get to it from anywhere on Pattaya, only 10 Bhatt ride for everyone to the Walking Street. The hotel is relatively old but well maintained. The rooms themselves large and spacious. Do not expect a room at a very high level but certainly comfortable room with all required accessories.
The reception staff friendly and polite but can not help much, attractions agent was not there most of the time and when already he was arrived - could not provide service.
Lovely pool at the hotel, there is free internet in the hotel but the Wi-Fi is slow and disconnects all the time.
Breakfast is reasonable.
Relatively low prices of such place.
Recommended for families who do not seek the nightly entertainment or those who want to return to a quiet place after a stormy entertainment.

Room Tip: Choose the side facing the pool, to get a taxi just get out into the street, do not wait for the hot...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Yifta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 30 April 2012
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. I am sorry to learn that we did not meet your expectation. Please accept our sincere apologies for your disappointments and please assure that this had been taken up with departments concern.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almaty
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 March 2012

So while i had my staying here i.v got a lot new impressions, i made a lot of new freinds including Naser (actually he is wery good person who can make your staying here just wonnderful).

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Айдар Ч
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 February 2012

All of students, freshmen, staff(a sophomore&senior), including all teachers were very satisfied of your accommodation that provided to us, there are many faculties. Plus, your services were really kind to us. All employees fully helped us even in something negligible.
we have no words but "numerous thank you, Citin Garden Resort" If we have a once chance, we will nominate you place at first for sure :")

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank InkZang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 8 March 2012
Dear Khun Ink,
Thank you very much for your time to write and sharing your experience during your stay at Citin Garden Resort.
Your kind compliments will be shared to our valuable staffs who will appreciate the recognition that you have given and will always be delighted to be of your service.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality
Thank you once again for your taking the time for posting the reviews.
Yours sincerely,
Sathian P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hillerod, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2012

A quiet and friendly hotel close to most activities in the Pattaya area. The manager, Nasser, and the staff are very friendly and service-minded and I feel that this hotel is like a second home. The garden with pool and pool spa is beautyful and quiet and the rooms are large and
fully furnished. It's easy to go to town and beach by the free Tuk Tuk or You can use the taxies
in the main street for a small amount of money. Also there is a mall with a wellassorted supermarket close to the hotel. If You want to go to Pattaya and still want to have a nice quiet
sleep after a long days activities it's good to choose this hotel. My girlfriend and I have had a memorable stay here.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Erik L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prathumsri, General Manager at Citin Garden Resort by Compass Hospitality, responded to this review, 8 March 2012
Thank you very much for your time to write and sharing your experience during your stayed at Citin Garden Resort
As a well traveled guest, your comments are valuable in helping us to maintain a high level of service and ensure that your expectations are met each visit. We are delighted to learn that you really enjoyed our overall services.
We certainly hope that your future plans to Pattaya will include Citin Garden Resort and that we will have the opportunity to welcome you back with warm and gracious Thai hospitality.
Warm regards,
Sathian P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citin Garden Resort by Compass Hospitality

Property: Citin Garden Resort by Compass Hospitality
Address: 148 / 232, South Pattaya Soi 2 | South Pattaya Road, Pattaya 20150 , Thailand (Formerly Citin Garden Resort)
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#14 Business Hotel in Pattaya
#29 Romantic Hotel in Pattaya
#36 Best Value Hotel in Pattaya
Price range (per night): RM93 - RM203
Hotel Class:3 star — Citin Garden Resort by Compass Hospitality 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Citin Garden Resort - set amongst a lush Tropical garden - is noted for its tranquility. Yet it lies in the heart of Pattaya on the South Pattaya Road just minutes away from shopping centers such as Central Festival Pattaya, Royal Garden Plaza (home to Ripley's Believe It or Not Museum), Walking Street and more. Our 70 roomed, 5 floored hotel offers 4 spacious types of rooms; the Superior room, Deluxe room, 2 Bedroomed Garden Suite and a 2 Bedroomed Suite. Our rooms are intimate with their dark wood panelling with discreet Thai motif patterns. The swimming pool set amongst the lush tropical garden beckons. For dining, there is the Gazebo Cafe overlooking the pool. Additional facilities include a meeting room that can cater to up to 200 persons, free Wi-Fi throughout the hotel and a free shuttle service with scheduled trips to Tops Supermarket, Pattaya beach, Walking Street and Central Festival Pattaya. ... more   less 
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Also Known As:
Citin Garden Hotel Pattaya

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