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Reviewed 21 January 2013

Jan 2013, stayed for 4 nights. The hotel is nice and new, rooms are big, clean and comfortable. Service is good, our room was on the 7th floor, view is ok, there is a balcony. The swimming pool is not too large, but there are not much visitors there, there are a lot of places to have a rest, bar near the swimming pool was not opened yet. There were a lot of different dishes on breakfast, incl. omelets. staff worked very well. We had problems with noisy neighbors, we called to the reception and security came immediately. Generally it is the best hotel we have been in Pattaya.

Date of stay: January 2013
  • Trip type: Travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
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Thank kikq
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 December 2012 via mobile

It is a new decorated hotel at Pattaya 16 street. And it impressed me in a special way.
Bad service-
a. They gave me king bed, but what I booked was twin-bed. A cleaner helped seperated the beds!
b. Dirty room. Dust and hair on the floor.
c. Only one shower cap but we have 2 persons.
d. No disposal bags supplement.
e. Very bad sound-proofing.
f. There's a 48 baht room phone charge when we check out. It's interesting because we never use their phone, I guess someone came in the room for cleaning and then made a call!
g. No one help carry the luggage/open the door when I'm leaving.

All in all, never book this so called hotel.It's not a hotel at all and their staff are lack of training!
英文有寫的比較詳細。一言以蔽之比較爛就對了,性價比超低。從他的服務看來,這不可以稱之為酒店,最多只是"rooms for rent"。裡邊的人沒有被很好的培訓過。建議去芭堤雅還是早預訂酒店,好的地方被訂完了就只剩下這樣的和更差的了。

Date of stay: December 2012
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3  Thank Fayist
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AsianTravelGuru11, Manager at The Sun Xclusive Hotel, responded to this reviewResponded 10 January 2013

Hello

We feel sorry about your experience and would like to add that you were in the final stage of the Hotel's building period. Now the hotel is fully operational with swimming pool, lobby, breakfast area and restaurant. There is also a chill-out lounge at the top of the building. The dust and problems in the room are cleared out as any new opening hotel has a few small bugs to fix. About the service we dont want to push the guests to feel obliged by using the bell service, however it is always available and they should have asked you if you would like the service or not, our apologies for this,

Regards

The managment

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Reviewed 20 December 2012

The is good compare with others hotel in the same area.
Unfortunately they are not telling you that the hotel is still under-construction until you get there!
Not even in Agoda.

- No proper lobby
- Full of dust (Some room also have dust)
- No restaurant
- Small Parking and very dark.
feel unsafe somehow cause in such a dark area like that but there is no security guard at all.

If you have a chance to stay here, you would better ask the room that opposite the road side.
Unless you will never able to sleep at all. The glass of the window is not noise-proof. So if you were picked into the room next to the road side then it just like you were sleeping by the car, truck and bus all the time.

Choose this hotel if you would like to just staying for now.
And if you mind construction site still going on while you staying,
check with them whether is done or not before booking.

Room tip: If you have a chance to stay here, you would better ask the room that opposite the road side. Unless you will never able to sleep at all. The glass of the window is not noise-proof. So if you were picked into the room next to the road side then it just like you were sleeping by the car, truck and bus all the time.
Date of stay: December 2012
  • Trip type: Travelled on business
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2  Thank Thanamwat S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AsianTravelGuru11, Manager at The Sun Xclusive Hotel, responded to this reviewResponded 10 January 2013

Hi Thanamwat S

Sorry for the inconvenience caused by the final adjustments and the work in progress, as of now the Sunshine Xclusive is completely ready and there are no works in progress anymore. Our area is near Walking street so in the future you can ask for either a top floor room or on the other side of the building if the street noise bothered you. I hope you will come back and stay with us again and thank you for your feedback,

Regards

The managment

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Reviewed 16 November 2019 via mobile
Google Translation

Date of stay: November 2019
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mrugesh_Kulkarni, General Manager at The Sun Xclusive Hotel, responded to this reviewResponded 27 November 2019

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Reviewed 26 February 2019 via mobile
Google Translation

Date of stay: June 2018
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mrugesh_Kulkarni, Front Office Manager at The Sun Xclusive Hotel, responded to this reviewResponded 1 March 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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