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3 - 8 of 227 reviews
Reviewed 7 January 2018

The staff did not welcome us well because of our small Dog ( 6 kg) but we had informed the nin time of its presence by email adding even a picture. They don’t like dogs and also spied us inside our room. Never had such an experience before!

Date of stay: December 2017
Trip type: Travelled as a couple
1  Thank 206giovannam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile

We stayed at the resort on 8-9 April, in a house of 3 bedrooms.
The resort is closed to a nice beach, so the location is good.
Receptionists and Reservation staffs gave us good service, especially Khun Lyn who took care about our booking.
Anyway, F&B staffs were a bit rude and did not have enough product knowledge.
The hostess just sat in front of the restaurant to check which room we stay in.
She did not know the room numbers in our house (B3), and another male staff talked with us impolitely with bad face.
Service of the restaurant (ABF) were bad with slow food filling in line buffet & not enough equipments (like glass or spoon), even there were not so many guest in that day.
The facility in the resort was nice. They have massage, nice outdoor pool, and fitness.
As well, they allowed pet to stay with us.

Date of stay: April 2017
Trip type: Travelled with friends
2  Thank Vicky V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PratoomW, Manager at Natural Park Resort, responded to this reviewResponded 16 April 2017

Dear Vicky V.
Thank you for your valued comment and taking the time for us.We will improve your feed back about F/B services /well trained service mind staff.Hope to welcome all of you again.we are so sorry it happened like this time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

For the Chinese New Year we had only 3 days and 2 nights vacation time this year. From Bangkok where i stay it takes hardly 2 1/2 hrs to reach there. Upon arrival we were greeted with 4 receptionist and as we were checking in we met the GM Mr. Jakkaphan Prasaja ( or Mr. Pook)...a very pleasant gentleman , and when i asked the receptionists how r the rooms the 4 replied in one chorus.....GOOOOOOOOD. and the bathrooms? GOOOOOOODDD and breakfast ? GOOOOODDDD.? How about mosquitoes? Yes maybe one or two !!!!! Sure enough they lived up to their word....we had taken the family villa with 3bed rooms and one sitting room....the rooms especially the lower floor and the upper floor were quite big and the middle room was good enough...the golf cart taking us to our villa was good the service excellent and the atmosphere , garden. the natural greenery, the trees and all this just across the street to the beautiful blueness of the sea and the sandy beach....the breakfast true to their word was good too...only thing missing was cereal ....otherwise perfect....well i will end with one word here with my compliments to Mr. Pook.......... verrryyy GOOOOODDDDDD....
Dalip, my wife Satvinder ,.and 4 more of my family members

Room tip: Peaceful, Green, Naturally shaded, good pool, 2 mins to the sea..Family Villa with 3 rooms perfect for a family
Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Dskhudskhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017 via mobile

Wow place to live, lovely place. But lot of mosquito in the rooms. Bedding was not proper and room services were poor even I was staying in deluxe room. Reception staff was non cooperative. Overall good place to stay.

Date of stay: September 2016
Trip type: Travelled on business
Thank 420mehwishs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2016

Resort is beautiful big gardens and rooms are around the garden and you can feel nature so close . Beach is just across the road and 7/11 is just out the gate of resort and number of nice bars on walking distance . We booked 3 rooms all were modern and big , clean . Resort is perfect if you want to relax far from Pattaya loud night life.

Resort restaurant is great with different sitting options and staff is efficient . Resort message service is average and costly compare to outside .

Reception staff is helpful but during night staff on reception is with very limited English.

Breakfast in on roof very nice location but if you go late like 9 or 9:30 am you will just get eggs :) .

Keeping in view so big resort and number of rooms/guests pool is not enough big to accommodate .

Resort is located far from central so If you are looking for party its not for you.

Date of stay: October 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank 864sammys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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