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All reviewsvillage resortmanicured lawnsplace to stayliving roomfresh airvioletlakevietnamaccommodation
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Reviewed 19 February 2018

We only went there to eat, but were truly shocked by the prices here... It's at the end of a track and the buildings are really lovely as are the large gardens. The staff attitude is ok ... we have found far more welcoming places in Vietnam.
The main problem was the price - the food and drink prices are roughly 6 x times what you'd pay in a 'normal' restaurant, and then they added an extra 25% to the bill ("extra holiday charge" it was the 3rd day of Tet) and a further 10% tax. Unless you are the kind of person who has no problem paying well over the odds to keep the riff-raff out, this is one to avoid!

  • Stayed: February 2018, travelled as a couple
    • Location
    • Service
Thank arumscarum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BinhAnVillage, Giaฬm ฤ‘รดฬc quan hรชฬฃ cรดng chuฬng at Binh An Village Dalat, responded to this reviewResponded 21 February 2018

Dear arumscarum,

Thank you for your support in visiting Binh An Village Resort Dalat and having lunch at our restaurant during Tet holidays.

We would like to take this chance to explain about meal pricing at our Resort: 10% VAT and 5% service charge is always applied in all our services and within Tet holidays, 20% surcharge is applied and it is mentioned in our menus. Since it is Lunar New Year and the Resort has to pay double for staff during this time and we hope to receive your understanding on this issue.

We do hope you had enjoyed the beauty and serenity of our oasis of flowers during your visit and we look forward to welcoming you back at our Resort in the near future.

Best regards,

Kim Chi Nguyen
Director of Sales & Marketing
Tel: 0913 761 208

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

Dear Binh An Village Dalat Team,

I am impressive with your service. It 's fantastic for
- comfortable rooms with the stage of the art decoration
- friendly staffs giving me the feeling of Home Away from Home
- beautiful scenery and view
Nothing to worry about the quality of Binh An Village Dalat.
I'm assure that I am going to come back here in April 2018.
Ahhh... ^0^ Don't forget welcome me by "April Song" which you promise to sing.
Binh An Village Dalat Team - Second to none place of Home away from Home ^^
Dalat, 05 Feb'2018
Kate Yuen
VLeisure

  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank nguyenhoangngocd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BinhAnVillage, Director of Sales at Binh An Village Dalat, responded to this reviewResponded 22 February 2018

Dear Ms.Kate Yuen,

Thank you very much for spending your time to write such a great review for Binh An Village Resort Dalat.
We are very happy to know that you had enjoyed your stay at our Resort and especially you have considered our resort as your second home. Your satisfaction is our happiness and we look forward to welcoming you back at our Resort in the coming April.

We definitely surprise you with more special arrangements and we wish you and your family good health and happiness !

Kim Chi Nguyen
Director of Sales & Marketing
Tel: 0913 761 208

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018 via mobile

I am very thankful for the good things that you have brought in my vacation. Binh An village gives me the feeling that this place is home and everyone is happy, friendly.
I love everything here, each flower is cared little, decorated design is meticulous detail. The most important thing for me to go back to is the service and the smile of everyone.
I didn't forget that evening, the hot coal, drink beer with friends and talk about everything. Rest assured that I will be back in a day.
The end of the road is peace - Binh An Village

Stayed: February 2018, travelled with friends
Thank Ivanle993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BinhAnVillage, Director of Sales at Binh An Village Dalat, responded to this reviewResponded 7 February 2018

Dear lvanle99,

Thank you so much for your support in writing review on TripAdvisor for Binh An Village Resort Dalat and we are glad to know that you had enjoyed your time while staying with us.

Your compliments and satisfaction give us motivation not only to maintain but also enhance our services to serve our distinguished guests.

We wish you good health, happiness and we look forward to welcoming you back in the near future.

Once again thank you and best regards,

Kim Chi Nguyen
Director of Sales & Marketing
Tel: 0913 761 208

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018

I went to Binh An Village Resort the first time in 2014. I loved Binh An so much that I decided to bring my family back again January this year. The name itself tells it all: what a peaceful place! We love the beautiful setting with many beautiful flowers and well-manicured lawns. We enjoyed the cool weather, the fresh air, the sunshine and the sound of nature. We also enjoyed the resort's activities like kayaking, fishing and biking.
Ms. Kim Tuyen was so nice to arrange us the Violet Suite which had an amazing view and we didn't want to leave at all. However, the furniture in our room looks a bit old and the window glasses were dirty. The heater worked poorly and made loud noises. Hope the hotel could improve on these.
The new staffs this time were more friendly and helpful than those of two years ago. I was so impressive by the incredible customer service of Mr. Duong. He was very nice and helpful. The hotel also offered us a late check-in. Much appreciated.
Overall, our family had a great stay and we definitely come back, again and again.

Room Tip: Violet Suite for 4 adults + 2 little kids or Rosa for 2 pax
  • Stayed: January 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank BaoKhanh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BinhAnVillage, Director of Sales at Binh An Village Dalat, responded to this reviewResponded 24 January 2018

Dear KhanhTBNguyen,

First of all, thank you so much for taking the time to write a review on Trip Advisor for Binh An Village Resort Dalat and we are glad to know that you continue chose Binh An as a venue for your family retreat.

We noted all your comments about room facilities and will take action right away.

Once again thank you for your support and we look forward to welcoming you and your family back to Binh An Village Resort Dalat in the near future! Special arrangements await you for your return at our Resort.

Once again thank you and best regards,

Kim Chi Nguyen
Director of Sales & Marketing
Tel: 0913 761 208

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018

We loved Binh An Village that much. It is wonderful, peaceful place. We enjoyed the cool weather, the sunshine and the sound of pines wood. One of the best place to stay and read my books. We can go to the city easily around 11km.

Room Tip: Any room has special view. The village next to Tuyen Lam Lake is the best
  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Neneros16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BinhAnVillage, Director of Sales at Binh An Village Dalat, responded to this reviewResponded 23 January 2018

Dear Neneros16,

Thank you so much for taking the time to write a review regarding your experience at Binh An Village Resort Dalat.
We are very happy to hear that you are enjoyed your stay with Binh An Village Resort Dalat and we wish you good health, happiness and we look forward to welcoming you back in the near future.

Once again thank you and best regards,

Kim Chi Nguyen
Director of Sales & Marketing
Tel: 0913 761 208

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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