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Savings alert! 40% below average rates

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Savings alert! 12% below average rates

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Reviews (42)
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2 - 7 of 42 reviews
Reviewed 27 April 2011

This hotel is beyond any and all expectations. From the first minute you get out with the wonderful smiling faces greeting you, and then entering the lobby reception area with the courteous, professional staff assisting even to the elevator, just delightful. Our room was very spacious, spotless with comfortable furnishings and a great bed! We left our room to explore local life in Hanoi. The staffs also recommended us to nice places in Hanoi and then they catch a taxi and ask him to take us to the right places .Returning to our room to have had a wonderful fresh fruits left with a welcoming note. Breakfast the next morning was a great start to our day with the incredibly efficient and courteous staff. All I can say is " WOW". We have traveled all over Europe and US, this hotel ranks true 5 star services! Thank you very much for such a great experiences.

  • Stayed: April 2011, travelled solo
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Thank Asen32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2011

very nice people, very good location, amazing atmosphere and guides are very helpful , kind , nice.I have to get back to Hanoi - more than once!!!!

  • Stayed: March 2011, travelled as a couple
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Thank rinss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2011

I stayed here for 4 nights.
Beds were rock hard.
Staff were very helpful and informative.
Central location within walking distance of sights, city centre & restaurants. I did find it a very busy location, though the rooms I stayed in were not noisy.
Breakfast - average selection
Bathrooms ok

  • Stayed: November 2010
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Thank ChapmansPeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2011

We stayed here for 3 nights during our trip to Vietnam, and were very happy with our choice. The hotel is in an excellent location, very near the lake and main sights, the rooms are comfortable, and the staff were fantastic. They went out of their way to make us welcome and ensure we had everything we needed, and arranged a very good value tour guide one day at short notice. It also has a restaurant with a lovely view of the city.

  • Stayed: January 2011, travelled as a couple
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Thank rjardine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2011

What an awful hotel. Rooms are filthy -- we slept with our clothes on. Bathroom is a joke. Plus the front desk employees have an attitude. it's unbelievable that anyone would stay more than one night in this dump. We found much better hotels for the same price after leaving this place.

  • Stayed: February 2011, travelled with friends
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Thank asdf57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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