Lovely stay in every respect. Started from my first communication with their manager Jason. Super prompt and efficient with his reply and quotes. Much better than a lot of 5 star hotel personnel. We booked our Halong Bay cruise through Jason too. Janis at the front desk and the doorman are also very lovely too.
Very well laid out family room with 3 beds and all amenities. Fantastic view of Hoan Kiem lake from the breakfast restaurant too. Can walk to the water puppet theatre.
There are lots of well located hotels in the old quarter but the warm personal touch from all of Bonsella's staff makes this hotel stand out.
Won't be surprised at all when Bonsella Hotel becomes #1 on trip advisor. Ticks every box. Highly recommended!More
- Free Wifi
- Breakfast included