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“Superior staff that is warmly courteous and welcoming”
Review of Art Hotel

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Art Hotel
Ranked #71 of 474 Speciality Lodging in Hanoi
Reviewed 15 February 2016

Had occasion to book rooms on different days due to the purchase through the hotel to Ha Long Bay. First room on 3rd was small but clean and quiet. The return a few days later found us on the 6th floor with one wall shared by the elevator shaft! Not as bad as it sounds, but if you book declare you want to be away from any elevator (I have learned my lesson). The Ha Long Bay trip was lovely but the hotel staff member who sold the 3-day, 2 night tour misinformed me about what "deluxe" meant (bottom floor, small room and horrible windows that one had to stand on tiptoes to see out). The sales book failed to mention the difference between "deluxe" and "premium" as well. My fault? In any case, the sailing company was just great and wanted to make things right. Would book them again, i.e., "Aclass cruises." In any case, hotel was situated in a perfect spot and quiet. Breakfast was very good but cramped. Would return most certainly!!

Room Tip: Almost any room that is away from the elevator.
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  • Stayed: February 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank gary13phnompenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 543 reviews

Reviewed 8 January 2016

a bedroom was very nice and clean ,small _ I did not mind as I am single traveler , but bathroom need a good scarab- mold was very visible in shower (disappointment; really in contrast to the bedroom). well located with friendly floor staff.

Stayed: November 2015
Thank KaBaCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2015

From moment of check-in to the few days we were day, it was a joy to stay in Art Hotel.

1) Friendly: Kevin, Vang Vu, Ruby, Charlie & Emily Ly were the best service staff you
can find in Hanoi. Always alert, attentive and ever ready to serve, they would
always ask did you sleep well? do you need anything? you wish to order more?

2) Convenient: We travelled to Sapa after 1 note and we can leave some of our
belongng at the hotel. Location is fantastic - 100 meters to the best Bun Cha
(Pork Noodles), Best Bun Bo (Beef Noodles) is right next door, Banh Cuon is 20
meters away, convenient shop a few doors away, cake shop next door, phone
accessories shop right across the road, Quan An Ngon is 10 minutes by
taxi and Hoam Kien lake is 15 minutes walk.

3) Good Value: Everything you need is available in a medium-size room including a
Notebook, heater, reading lights and even has a bolster besides 2
pillows. Fruits are available everyday.
Best thing is breakfast - wide and sumptuous - From Pho to Pancake, Juice,
Coffee/Tea & fruits. Alll you want to eat, in fact they do not stop you from ordering 2
or 3 dishes from the Menu.

4) Almost Perfect: We came back from Sapa at 6am and they have our 2 rooms ready
by 9.00am as promised - Wow!

You don't have to look anywhere else! .

Room Tip: High Floors are better as there is a lift, actually no problem as I was on :Level 2 on Day 1 & i...
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  • Stayed: December 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jeffmachoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2015

On arrival I was created with a much needed cool towel and mango drink, I could just relax, after a long flight, and not worry about anything as the staff were there to greet me from the roadside to opening up my door to the room.
The staff were helpful with every request and wen out of their way to accommodate us. Great location only a short walk in both directions to join in the high energy of the city. I would definitely recommend staying here.

Room Tip: 5th floor at the back is the best for reduced noise level from the street.
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  • Stayed: September 2015, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank freemeadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2015

Art Boutique Hotel is a fantastic choice for people seaking refuge in a bustling city. It's got all the amenities you would need for a comfortable night's sleep - quite, comfortable and very clean rooms, a delicious breakfast that is included in the accommodation and an already legendary staff who treats you with care. They are very friendly, but also extremely helpful. They've recommended a few options in Hanoi (places to see, eat and explore) as well as a tour operator in Halong Bay that we were very happy with. Having seen many types of places in Vietnam during our trip we'd rank this hotel as one of the top we've seen. Highly recommended.

Room Tip: We stayed at the hotel twice and each of the rooms chosen were very quiet and comfortable.
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  • Stayed: November 2015, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank michalstanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Art Hotel

Address: 65 Hang Dieu,Phuong Cua Dong,Quan Hoan Kiem,Hanoi, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #71 of 474 Speciality Lodging in Hanoi
Price Range: RM 98 - RM 176 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more   less 

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