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Art Hotel
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Reviews (543)
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2 - 7 of 543 reviews
Reviewed 4 June 2016

After a long flight one could not have been greeted more warmly by Vanh Vu. We had the balcony suite on 5th floor and good secure wifi. Ruby and Trainee wanted us to be well fed and we were! They were kind and thoughtful and it was a bit like being in a family run establishment. They were interested in our doings and always solicitous of our welfare. When we left after 4 days to take the train they made us a little dinner box and sent a staff member in the taxi with us to help us locate our carriage and carry out bags. Who could want for more?!

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Jill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Melbourne, Australia
2
Reviewed 22 May 2016 via mobile

Many thanks to Ruby, Vanh Vu and Trainee who were very friendly and helpful. They helped arrange local transport for us, and the welcoming drink when we arrived was a nice touch. The room was neat, clean and cosy. Breakfast was always freshly cooked, and to your liking. We'll stay again when next we visit!

Stayed: May 2016, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2016 via mobile

We were recommended to this hotel from a friend because of location and experience. We agree! Great location in Old Quarter. Terrific staff! Kevin helped us with airfares, recommendations and orientation in the Old Quarters, which is very busy and confusing to navigate. Breakfast was included and made to order. The room was perfect - icy cold air conditioning, comfy beds, great shower and very clean. Thank you, Ruby, Kevin, Van Vu and Lanh, for a terrific stay.

Stayed: May 2016, travelled with friends
Thank kahalloran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2016

I had a cough and the receptionist noticed and brought me tea with honey and lemon. I felt so well looked after which is lovely when travelling on your own. They also upgraded me to a room with two enormous beds.

  • Stayed: February 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Ali_Bags_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2016 via mobile

Found it in lonely planet guide and can confirm its excellent . Very sweet staff who can't do enough to help. Room was small but fine for our short stay. Good breakfast and ideal location for Hanoi's old quarter.
Very minor comments for management : shower did not stay on wall and towels not 100% clean but as I say minor detail.

Stayed: March 2016, travelled as a couple
Thank Simon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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