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“Average hotel in a great location”

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Hanoi Boutique Hotel & Spa
Ranked #153 of 599 Hotels in Hanoi
Reviewed 26 July 2017

The breakfast was great. Breakfast staff speak limited English but it's fine as long as you don't require anything specific. They were very helpful when we needed to stay an extra night and to book an extra flight due to changes. Hotel was clean and in an excellent location close to everything. Most windows don't have any view but their website clearly explains that anyway.
On the negative side, on check-in we were given the key to a room that already had people staying in it (surprise!). Turns out that was meant to be our room as we has specifically requested a stand up shower (as some rooms only have a bath). They had accidentally checked someone else into that room prior to us arriving. The only other room available only had a bath - so be aware if you are a shower kind of person. The beds were extremely hard (we stayed in 2 different rooms).
Overall, this hotel is good if you are just staying 1 or 2 nights prior to visiting Ha Long Bay or Sapa, but I wouldn't recommend it for any longer than that.

Room Tip: Some rooms only have a bath - so if you want a shower you need to request it - still not guaranteed.
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank LMR42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 663 reviews

A TripAdvisor Member
Reviewed 24 July 2017 via mobile

Our room is Bad. At the Wall are water spots and there are no Real Windows. The breakfast is Good! Fresh fruits, eggs and everything Else. The shower head looks more like a plant because of the Mold. The location is perfect, everything is within walking distance. Espacially the night Market. :)

Stayed: July 2017, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

We were blown away by how accommodating the people at the Hanoi boutique 1 hotel were when we stayed there. We only stayed one night but left our luggage there and came back twice after trips to sapa and halong bay. They were lovely and never made us feel bad about using it as a home base! Rooms were nice and big, AC worked well. Breakfast was a nice buffet. Would definitely recommend! Location was amazing to be in the heart of the old city.

We only had a bathtub in our room which made showering difficult. Apparently you can ask for a room with a shower but we didn't know (maybe something they should tell you).

I got a full body massage and a bikini wax at the spa. Both services were ok but could probably done for cheaper and better elsewhere. The wax was hard wax, but took much longer than in the US as they only did a little at a time. I would not recommend getting one in vietnam if you can avoid it. However, everyone that worked in the spa was very nice

I got a manicure across the st and to the left a little (a tiny place that only does nails) and it was great! No frills or massages but they did a great job. I paid 20$ USD for gel mani and gel pedi. Would definitely recommend

Stayed: July 2017, travelled as a couple
Thank kyra w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017

It was my first visit to Vietnam and my first destination was Hanoi. Found this hotel on booking.com and I loved the prices. I took a car service from Noi bai to the hotel and I was surprised on how busy the street was.

But the check-in was a breeze and the staff were extremely friendly and helpful. The size of the room was nice and everything was clean.

The breakfast was good enough for me, but make sure that you are on time. The location of the hotel was soo good. You can walk to anywhere!

I would definitely recommend this hotel to anyone.

Room Tip: if you want a shower instead of a bath, let them know beforehand. Makes it easier.
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  • Stayed: February 2017, travelled with friends
    • Location
    • Service
Thank lonely_planet79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017

This hotel is a hidden gem located in the centre of old Hanoi.
(80,000 people live within a 1 square kilometre block).
Situated in a rare quiet road and yet only a 2 minutes walk to the hustle and bustle of the city.

The hotel staff are very friendly and professional and are always willing to assist you in making your stay a memorable experience.

The rooms are adequately furnished and clean (which is all you need from a hotel).

If you are seeking a golden five star hotel experience, this hotel will not suit you as it is caters for those travellers who wish to partake the friendly and courteous local experience in a safe and clean environment.

The hotel decor is gentle and welcoming and you feel relaxed when you enter.
Being in the centre of this historic city do not expect rolling vistas from your window.

The breakfast caters for all kinds of tastes and there is a more than adequate selection of food from fruit to cooked breakfasts.

The restaurant has a varied menu of delicious meals, its setting is a lovely quiet oasis amidst all that is happening outside.

A great location to explore old Hanoi as everything is within a 20 minutes stroll.

The hotel offers a great tour guide in Thoi for not just Hanoi but all of Vietnam with his many years of experience in small and large tours travelling though all areas.
His knowledge and passion for his country is amazing and a tour with Thoi is truly a Vietnam experience.

Room Tip: We stayed on level 7 and were very happy with our room and facilities
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  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank stevefJ898ZI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Boutique Hotel & Spa

Address: 07 Ngo Gach Street, Hang Buom Ward, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Boutique Hotel)
Region: Vietnam > Hanoi
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #153 of 599 Hotels in Hanoi
Price Range: RM156 - RM224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Boutique Hotel & Spa 4*
Number of rooms: 56
Official Description (provided by the hotel):
Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more   less 
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