The breakfast was great. Breakfast staff speak limited English but it's fine as long as you don't require anything specific. They were very helpful when we needed to stay an extra night and to book an extra flight due to changes. Hotel was clean and in an excellent location close to everything. Most windows don't have any view but their website clearly explains that anyway.
On the negative side, on check-in we were given the key to a room that already had people staying in it (surprise!). Turns out that was meant to be our room as we has specifically requested a stand up shower (as some rooms only have a bath). They had accidentally checked someone else into that room prior to us arriving. The only other room available only had a bath - so be aware if you are a shower kind of person. The beds were extremely hard (we stayed in 2 different rooms).
Overall, this hotel is good if you are just staying 1 or 2 nights prior to visiting Ha Long Bay or Sapa, but I wouldn't recommend it for any longer than that.
- Official Description (provided by the hotel):
- Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more less
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