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Galaxy Hotel Hanoi
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Reviews (104)
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1 - 6 of 104 reviews
Reviewed 17 July 2016 via mobile

The hotel is situated close to the market. Is is a little bit old and has a kind of communistic atmosphere. The staff is very nice and helpful but not comfortable speaking English. The breakfast is a little bit strange and not the best. The rooms are nice. We enjoyed our stay and the hotel was a good base for exploring Hanoi. If you don't plan to spend a lot of time at your hotel in Hanoi this one is a good option.

Stayed: July 2016
Thank Anders Ø
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2016 via mobile

The tour bus which I expected to pick me up at the hotel didn't come. I asked the receptionist what to do. He called the tour agent and it was resolved. If he weren't there, I couldn't have come back to Japan. Thank him!!

Stayed: June 2015, travelled solo
1  Thank nekonounchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2016

Very good location, central to many attractions. short walk to mosaic wall and heritage street. Hotel: good, Room:good, service:good.

Breakfast was not so great, about 10 items but it was the same every day. Free wifi available. good signal strength.

Room Tip: Higher floor, better view
  • Stayed: April 2016, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Shahe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2015 via mobile

Hotel is very clean for *** Hotel. Good customer service and good deal on the price. Staff and management give good information and advices for the tours. recommended for future visitors to book at this hotel.

Stayed: January 2015, travelled with family
1  Thank Tranne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2015

The Galaxy is a smallish friendly hotel , the room was very clean and comfortable , and the breakfast was quite limited , but adequate , extras could be made to order , included in the price - the attached bar / restaurant was bright and airy and a great place to watch the life of this vibrant city , they also served very good food. The staff were consistently helpful and friendly.I would definitely use thi hotel again if in Hanoi , the location is perfect for sightseeing , shopping etc.

Room Tip: A room with a view of the Water gives a great view of city life , and is also not too noisy
  • Stayed: September 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank eviegorl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quynh M, Manager at Galaxy Hotel Hanoi, responded to this reviewResponded 11 October 2015

Dear eviegorl,
Thank you so much for spending your time staying at our Hotel. We were very happy to welcome you during the time stay with us.
Do hope we have chance to welcoming you soon in the near future.
With my best Regards,
Quynh Mai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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