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“Location - Service - Value”
Review of Angel Palace Hotel

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Angel Palace Hotel
Ranked #77 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed 1 January 2013

Stayed here four nights over Christmas 2012. Great location at the edge of the Old Quarter, very quiet rooms, clean and a wonderful complementary breakfast.

Reserved a deluxe room; however, upon checking in our room was not available. The story was the occupant got hit by a motorbike and his wife had to stay one more night and they could not relocate her. Thus we were given a standard room. It was clean, but quite small and had no windows (expect for one that would look to the elevator window thus providing zero privacy. With my claustrophobia kicking in, it was a long night...

The next morning we were provided an upgrade to the best room in the hotel for the standard room rate. A very nice gesture. We loved our room for the next three nights. We had a great view of the street below, yet with the double pane glass windows the room was always quiet. The service with the hotel was perfect. Always helping us with anything from ice to a wine opener, to restocking the mini bar late at night with fresh cold beer. On a whim, I even requested an english Hanoi newspaper and one was delivered free of charge to my room within minutes.

The free breakfast each morning was quite good, including omelets prepared anyway you wanted it.
From the hotel management to the service staff, we were very impressed with this hotel.

We posted a video of this hotel on our photography travel site quickadventures.net (along with other must see sites in Hanoi)

Room Tip: Room with a window facing the street.
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  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bluefive5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 December 2012 via mobile

Stay here for 6 nites as compare to other newer hotel this hotel is definitely much better. Everything are new and clean. But taxi cannot stop in the front if the hotel as u have to cross the road in order to get on the taxi. Be careful many cars on the Hang Bong is the main street so quite dangerous to cross so I may suggest u go to Silk Path hotel which is about 10 meter away to board or drop off from taxi. But Angel Palace surely can be among the top 10 hotel in Hanoi.
Breakfast place is clean and good and choices are not too bad but hope they will replenish some of the food if it is finished. Also I hope they could have more choice of pillows as on my arrived day was told that as they are running full house they couldn't find me low pillow as I find that the one in my room is too high to sleep.
Overall experience is good and will return for sure.
Additional note : Hotel did throw a small party for hotel guest on eve of New year which is very good gesture.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DEKCHONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2012 via mobile

Stay here for 6 nites as compare to other newer hotel this hotel is definitely better. But taxi cannot stop in the front if the hotel as u have to cross the road in order to get on the taxi. But many cars on the Hang Bong street actually so quite dangerous to cross so I may suggest u go to Silk Path hotel which is about 20 meter away to board or drop off from taxi.
Breakfast place is clean and good but limited choices and they will not replenish the food or juices once finished. So u got to go earlier for food. If they have put more choices and change some dishes will be good for long staying guests like me. I have requested for flat pillow but they said room running full so no more pillow. I have to wait until 3 days only then have the pillow that is flatted. Also I think during winter time they should on their heater at all time for the guests.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DEKCHONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2012

This hotel is beautiful. Everything is clean and new. It looks a bit like a fancy doll house on the inside. The staff is very friendly and will accomodate you in any way that they can. During our stay they arranged taxis, helped us with an ATM, extended our stay and even offered to cook us noodles after the kitchen was closed. The hotel is very quiet and clean. The rooms are warm with plenty of hot water. They also offer free wifi. The spa treatments, although off site, are really nice and I would recommend them. The breakfast is just mediocre, but fine. We had laundry done and everything came out fine. The only negative is that the hotel is a bit of a walk about 15-20 minutes) from the real center of the old quarter. However, we looked at some other hotel closer to the lake and center of the old quarter and nothing could complete with this hotel. It is a great value and I look forward to visiting again when I come back to Hanoi!

  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nsb4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012 via mobile

We just came back from the trip to Vietnam and this hotel was one of the best we stayed. The most outstanding thing is the excellent services they provided. The staff are very kind, attentive, polite and speak English very well. They even helped to find another hotel and walked to send us off when we told them we needed to stay longer but their rooms were fully booked. The location is also good and the rooms are nicely decorated. We also went to one day trip in Halong Bay booked with the hotel and it was well organised. The taxi to the airport here is just 10 USD which is very cheap! Nothing bad to say about this place :)

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Andromedra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angel Palace Hotel

Address: 173 Hang Bong Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 600 Hotels in Hanoi
Price Range: RM154 - RM832 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Angel Palace Hotel 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
The newest boutique hotel consists of 36 elegant rooms and conveniently situated in the heart of Vietnam’s capital, just 15 minutes walks to famous Opera House and 10 minutes walks to the legendary Hoan Kiem Lake, in the of business districts is ideally for business and leisure guests alike. ... more   less 
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