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Savings alert! 12% below average rates

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Reviews (615)
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All reviewshalong bayold quarterhang bong streetexecutive suitebusy roadphothe hotel stafftour deskhotel is locatedi highly recommend this hotelvisit hanoicity viewhoan kiem lakestandard roomstayed nightsnice rooman upgrade
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Reviewed 31 December 2012 via mobile

Stay here for 6 nites as compare to other newer hotel this hotel is definitely much better. Everything are new and clean. But taxi cannot stop in the front if the hotel as u have to cross the road in order to get on the taxi. Be careful many cars on the Hang Bong is the main street so quite dangerous to cross so I may suggest u go to Silk Path hotel which is about 10 meter away to board or drop off from taxi. But Angel Palace surely can be among the top 10 hotel in Hanoi.
Breakfast place is clean and good and choices are not too bad but hope they will replenish some of the food if it is finished. Also I hope they could have more choice of pillows as on my arrived day was told that as they are running full house they couldn't find me low pillow as I find that the one in my room is too high to sleep.
Overall experience is good and will return for sure.
Additional note : Hotel did throw a small party for hotel guest on eve of New year which is very good gesture.

  • Stayed: December 2012
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Thank DEKCHONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2012 via mobile

Stay here for 6 nites as compare to other newer hotel this hotel is definitely better. But taxi cannot stop in the front if the hotel as u have to cross the road in order to get on the taxi. But many cars on the Hang Bong street actually so quite dangerous to cross so I may suggest u go to Silk Path hotel which is about 20 meter away to board or drop off from taxi.
Breakfast place is clean and good but limited choices and they will not replenish the food or juices once finished. So u got to go earlier for food. If they have put more choices and change some dishes will be good for long staying guests like me. I have requested for flat pillow but they said room running full so no more pillow. I have to wait until 3 days only then have the pillow that is flatted. Also I think during winter time they should on their heater at all time for the guests.

  • Stayed: December 2012
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Thank DEKCHONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2012

This hotel is beautiful. Everything is clean and new. It looks a bit like a fancy doll house on the inside. The staff is very friendly and will accomodate you in any way that they can. During our stay they arranged taxis, helped us with an ATM, extended our stay and even offered to cook us noodles after the kitchen was closed. The hotel is very quiet and clean. The rooms are warm with plenty of hot water. They also offer free wifi. The spa treatments, although off site, are really nice and I would recommend them. The breakfast is just mediocre, but fine. We had laundry done and everything came out fine. The only negative is that the hotel is a bit of a walk about 15-20 minutes) from the real center of the old quarter. However, we looked at some other hotel closer to the lake and center of the old quarter and nothing could complete with this hotel. It is a great value and I look forward to visiting again when I come back to Hanoi!

  • Stayed: December 2012, travelled as a couple
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1  Thank nsb4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012 via mobile

We just came back from the trip to Vietnam and this hotel was one of the best we stayed. The most outstanding thing is the excellent services they provided. The staff are very kind, attentive, polite and speak English very well. They even helped to find another hotel and walked to send us off when we told them we needed to stay longer but their rooms were fully booked. The location is also good and the rooms are nicely decorated. We also went to one day trip in Halong Bay booked with the hotel and it was well organised. The taxi to the airport here is just 10 USD which is very cheap! Nothing bad to say about this place :)

  • Stayed: December 2012
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1  Thank Andromedra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012

The Angel Palace is a relatively new, centrally located hotel. Keen to establish an excellent reputation, the English speaking management and staff pride themselves on providing excellent and helpful service. II found the rooms to be immaculately clean and tastefully decorated, with modern Asian aesthetic touches. The set menu was well prepared and tasty, and is a good option for those with less adventurous culinary tastes. However, the street outside of the hotel is lined with traditional street food, and a tasty bowl of pho will cost you around 40 dong. The hotel provides free wifi and reception provide travel services and commsion free currency exchange. The hotel is safe, warm and friendly and provides a reasonably priced service to and from the airport. I highly recommend this hotel.

  • Stayed: December 2012, travelled solo
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Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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