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2 - 7 of 42 reviews
Reviewed 6 December 2015

That was just the worst hostel I have ever been in my whole life.
there was no window in my room
the room smells musty
It is dirty
the staff barely speaks English
they confiscate your passport
the shower is cold
sometimes there is no electricity

Room tip: Don't book a room...go to other hostel
Date of stay: January 2015
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank 124brenda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2015 via mobile

Reception was small and cluttered. No lighting on stairs. Dinning room was one table under stairs with 6 chairs.Our bedding was stained, we had a single quilt cover for two of us, the towels were thread bare.The bathroom smelled constantly of urine,the shower tap was on the sink and took up most of the sink surface. The toilet seat fell off, the air conditioning leaked and the tv was there but didn't work.

Date of stay: November 2015
Trip type: Travelled as a couple
1  Thank Della S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2015

The only remotely good thing about this hideous place was the location, which is in the center of the Old Quarter. I put my laptop on the shelf and a giant cockroach scuttled away. The entire place is dirty, dark and smells bad. I would not recommend anyone stay here. For a couple of extra dollars you can get far cleaner, more pleasant accommodation with helpful staff that you can trust. Do not stay here. That is my very strong advice. It may be cheap but it is not cheerful. Wrist slashing material. Avoid.

Room tip: Do not grace this establishment. That is my advice.
Date of stay: September 2015
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank John S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2015

We stayed in Hanoi for a month and spent our last night here to be closer to our bus pick up. Worst choice ever. Their name is very similar to the better hostel nearby, so I confused them. The staff was nice when I went to check if they had a room, the room looked decent at first. BUT after we moved in, (a room on the first floo, street side, 14usd) we found out that : the bed sheets looked not dirty but not even clean. The pillowcase was dirty and we asked for another. The maid brought us another one, which was even worse. At around midnight, we couldnt sleep due to the noise from the a\c on the balcony. It was like a washing machine.. I went down, the staff were sleeping with their feet on the tables (where we had dinner, blah) and no one wanted to stand up and come to our room. Finalle, one guy (the manager) came up with me (cos I was getting really mad), but he said that the a\c wasn't noisy at all. I took him down to the other side of the street and we could really hear the noise from the a\c, so he agreed that it was noisy. He tried to fix it somehow, but the noise got much worse. He eventually simply tried to leave without giving any soution, but I asked him to move to another room. "No,the hotel is full)". After I sent him to hell, he suddenly found a room on the top floor, which LOOKED nice. So, after 2 hours on the bed, we moved out and, while we where still re-packing our stuff, he MADE the bed " for the next guests" ( he simply used the same covers,didnt clean anything, just like they did before with us). In this room, the minibar was extremely dirty inside, this guy even had the courage to check if we took something from it! Disgusting! We went to the top floor, in the new room, which looked better, but still "cleaned" their way... We had to put our shirts on the pillows before we could put our face on them, since they were filthy. Just behind the bed there was a wall half covered by a long curtain (I wapould say that the curtain was wrapping the wall or hiding something). We were finally falling asleep, when something moved behind the curtain and climbed it until the top. And then again a few more times. They were rats. So I locked the curtain with all I had and tried to keep me and my gf safe for the night. I didnt sleep at all, honestly, and the following morning I went down to the reception asking for my passports (these MFs seized them when I checked in!). I had to pay in for the room in order to get our passports back. Then we left and I yelled at every guest of their "restaurant"next to the reception not to eat there, since they had rats. I hope they undertood... We had breakfast and dinner there, I wish someone had informed me of what was goi on in that place. This people just deserve to go to jail.
The manager wasnt there when we left,but believe me, he got very lucky...

Date of stay: June 2015
Trip type: Travelled as a couple
Thank flores-gua
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2015 via mobile

I booked a 2-night stay at Hanoi Riverside Inn hotel (address: 9 Hang Mam)... I checked in at 7pm. the manager explained that there was a problem with the air conditioning (broken?!) so he sent me over to his "other hotel" which is a dilapidated, old, dirty Hoan Kiem downtown hostel/GECKO restaurant a few blocks away... (tip: THIS IS A SCAM! LIE! Hotel Tactic! so they could double book their nicer hotel and fill up their older hotel that has zero bookings!) the next day when I checked in to Hanoi Riverside, the receptionist said the shower wasn't working then he said they were full! BASICALLY I WAS DOUBLE BOOKED eventhough I booked my room 2 months in advance!...there is nothing positive that came out of my stay with this hostel. breakfast was mediocre. bread was a sliced bread instead of the usual baguette. Halong bay tour was overpriced. the aircon in my room was new but doesnt work! it didnt cool up my room! what a joke!!!! spoiled my trip to Hanoi!

Date of stay: April 2015
Thank fjeorgee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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