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All reviewsthe penthousesister hotello su streetold quarterhalong bayelegance groupelegance hotelhoan kiem lakeamazing servicethe hotel managerwould highly recommend this hotelfamily roomphowelcome drinkstreet foodstayed nightsfantastic stay
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11 - 16 of 1,098 reviews
Reviewed 15 August 2018

The rooms are very good value considering the location. More importantly, they were very clean. The staff were very friendly and couldn’t do enough to help us even before our arrival. They arranged a beautiful trip to Ha Long Bay in a lovely brand new boat with friendly staff and amazing food. The hotel deal also included a set menu in a neighbouring sister hotel which was highly rated and which we thoroughly enjoyed. We received many recommendations which never disappointed including the roof top bar in the sister hotel. For that reason, we sought out the La Siesta hotel in Hoi An where we took the cooking class - very good!

Stayed: August 2018
1  Thank dr-annie-2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

We stayed here for 3 nights, split around a trip to Halong Bay. The hotel were nice enough to hold some of our stuff whilst we were away and also held our things after we had checked-out before our flight home. The room is very comfortable with an enormous bed and it has everything you could need - like a room in a big chain hotel but with the personalised service of a boutique hotel. Breakfast was good, with a small buffet and a choice of dishes from the menu including pho, pancakes and eggs benedict. The location is excellent, only 2 blocks from Hoan Kiem lake.

The staff are exceptional and all got to know us and looked out for everything we needed, even though we were only there for 3 nights!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank hung_up_the_backpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018

I have stayed at this hotel three times now and each time I am more impressed! The quality of the rooms, wonderful breakfast, cleanliness, hospitality and professionalism of the staff, the location close to Hoan Kiem lake, and the overall vibe of the hotel are unsurpassed. I cannot say enough good things about the Hanoi E Central Hotel and will definitely be returning for both work and holiday in the future. Thank you!

  • Stayed: July 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Faylb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018 via mobile

강력히 추천합니다.
세심하게 케어해주고 진실된 마음으로 서비스 받는다는게 느껴졌던 호텔이었습니다. 덕분에 하노이에서 좋은 추억을 간직할 수 있어서 너무나 감사했습니다.
Hoan Kiem에서 가깝고 조식도 맛있어요. 아침마다 쌀국수를 두그릇씩 주문했네요.
객실도 깨끗하게 정돈되어 있었습니다.
다음에 하노이에 온다면 꼭 다시 방문하고 싶어요.

What a beautiful amazing staff!
I had an unforgettable memory in Hanoi thanks to the staffs at Hanoi E Central Hotel.
You probably need much info/help about traveling in Hanoi. No worries, they tried to help us know more about the city, food, tour points, rental, massage... with pleasure and warm hospitality.
The staffs were professional with what they were doing. Not just because it’s their job, they seemed to be more like “sincere from the bottom of heart”.
I strongly recommend this hotel to my family and friends!

Thanks Thao, Celina and other staffs!
Sorry for not remembering all of your names. I wouldn’t have this wonderful memory in Hanoi without your care.
Thanks again everybody!

Stayed: August 2018, travelled as a couple
1  Thank 288mijinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018

This was our first hotel during our 14 days in Vietnam, and it set the bar high. We were lucky enough to be staying in the penthouse - great city views. Clean rooms, all facilities provided - even a laptop in the room! Located just 5 minutes walk from the lake in the old quarter. Delicious breakfasts. And the kind and accommodating staff went out of their way to help us and make our short stay in Hanoi as perfect as possible. They organised a fantastic one day private trip to Tam Coc when our Halong Bay trip was delayed due to the tropical storm, and were sympathetic when we returned from our trip soaked to the skin when we had cycled for 2 hours in the rain. Thank you for a memorable three days.

Room Tip: long walk up nine flight to penthouse, there is a lift to floor seven. But had to walk off the spring rolls somehow!!
  • Stayed: July 2018, travelled with family
    • Cleanliness
    • Service
1  Thank wheeze11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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