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“A great hotel”

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Staybridge Suites Baku
Ranked #20 of 116 Hotels in Baku
Reviewed 14 September 2017 via mobile

Situated in a good part of town close to all amenities the Staybridge covers all your needs. The rooms are very big, well furnished and comfortable. The staff are superb and will do anything to assist you. On a evening 7-8 there is a social gathering with free nibbles and drinks. I would like to mention Sabina who is always on hand to ensure your needs are catered for. Breakfast is the one weak area. Although the food is varied and of good quality they seem unable to maintain its heat with most items cold by 0900. This is fixable. Wifi is good through most of the hotel.

Stayed: September 2017, travelled on business
Thank WKT02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaridIsmayilov, Director Of Rooms at Staybridge Suites Baku, responded to this reviewResponded 23 September 2017

Dear WKT02,

Thank you for sharing your kind feedback with us.

I am delighted to hear that your stay proved to be a memorable one. I am glad you were able to experience all our great facilities. My team try their best to extend a personalized and unique journey for each of our valued guests. We will definetely share your positive comments with Sabina. It is rewarding to see that they have succeeded in doing so on this occasion.

I look forward to your next visit to Baku.

Kind regards,

Farid Ismayilov
Director Of Rooms.
Farid.Ismayilov@sbsbaku.com

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Reviews (53)
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9 - 13 of 53 reviews

Reviewed 12 September 2017

Simply wow. The suites are amazing. Really big bed/sitting rooms - they also have their own kitchens and a fridge etc, though i didn't use it as restaurants are near by. Lovely comfy double bed. I may have been lucky but the views are fabulous, my room had views of the Caspian Sea one way and the city the other. Two whole walls were actually windows. Staff were very efficient and friendly. Location is great, 5 minutes down to the sea front and Boulevard, 5 minutes to a nice road with bars and restaurants on. Breakfast was ok. Overall this is an exceptionally nice place. Highly recommended.

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank flyrobfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 September 2017

Dear flyrobfly,

Thank you for this very positive review.

I appreciate your pointing out our convenient location, facilities and rooms. I am glad to think that you will come back to us many more times during your future business trips.

Best regards,

Farid Ismayilov
Director Of Rooms.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017 via mobile

Main door lock was broken, safe wasn't working, curtain drawer wasn't fixed. It took us two days of constant calling of reception to get them fixed. Room was very poorly lit. You wont be able to even study in room. The lights had some weird mechanism. Many lights were controlling from many buttons. They were not just on and off buttons. We ordered food one it was literally cold and even after multiple calls to reception and entire day they didnt pick the dishes. Those were removed after a day during room service.
View from hotel was fine as in the picture but it was 20 mins walk to nizami street.

Stayed: September 2017, travelled as a couple
Thank Abeer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaridIsmayilov, Director Of Rooms at Staybridge Suites Baku, responded to this reviewResponded 28 September 2017

Dear Abeer H,

Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites Baku

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at Farid Ismayilov@sbsbaku.com

Sincerely,

Farid Ismayilov
Director Of Rooms
Farid Ismayilov@sbsbaku.com

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Reviewed 5 September 2017 via mobile

The location of this hotel was very good.
28 mall,metro station,bus station very close to the hotel.
The hotel staff has a very good respectful handling .The hotels view was Excellent.
All the things that were written on the hotels site were the same.
It was Excellent in terms of cleanliness.
If i come back to baku,i will definitely choose this hotel again.

Stayed: September 2017, travelled as a couple
Thank sahar y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 September 2017

Dear Sahar y

Let us thank you for having chosen Staybridge Suites Baku and for your positive feedback regarding your recent stay.

We were happy to know that you liked our spacious and well equipped rooms, super convenient location and professional hotel staff.

Thank you once again for your kind words and we hope to see you again in the nearest future.

Best wishes,

Farid Ismayilov
Director Of Rooms
Farid.Ismayilov@sbsbaku.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

The location of this hotel was very good because all things u think were close to hetel such bus station,metro station,28mall and city center and old city of baku.
The rooms was big and has all facilities and very clean.and behavior of the staff were kindly and helpful.ander options of the location of this hotel stay on a bus station for airport.

Stayed: September 2017, travelled as a couple
Thank farshid_kh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 September 2017

Dear Farshid_kh,

Let us thank you for having chosen Staybridge Suites Baku and for your positive feedback regarding your recent stay.

We were happy to know that you liked our spacious and well equipped rooms, super convenient location and professional hotel staff.

Thank you once again for your kind words and we hope to see you again in the nearest future.

Best wishes,

Farid Ismayilov
Director Of Rooms
Farid.Ismayilov@sbsbaku.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Baku

Address: Pushkin St, 30, Baku AZ1010, Azerbaijan
Phone Number:
Region: Azerbaijan > Absheron Region > Baku
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #20 of 116 Hotels in Baku
Price Range: RM298 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Staybridge Suites Baku 4.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to Staybridge Suites Baku Choose a relaxing home away from home with us at Staybridge Suites Baku. In the heart of the city, next door to the best restaurants, shops and business centres and just a 5 minute walk from the breathtaking Caspian Sea promenade. Centrally located, our guests can experience the authentic city of Baku as well as the many museums and music venues. ... more   less 
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