Found staff difficult to communicate with due to language barrier, staff are not overly friendly or helpful. Linen was grey/brown in colour. Will only take fresh US notes and can not assist with exchanging money. More
- Free Wifi
- Free parking
Found staff difficult to communicate with due to language barrier, staff are not overly friendly or helpful. Linen was grey/brown in colour. Will only take fresh US notes and can not assist with exchanging money. More
Show lessDear Rebecca S,
Thank you for taking the time to share with us about your stay and experiences. We are sorry to hear that we did not managed to make your stay a memorable one and have taken notes on the Linen , we had meeting internally with our Housekeeping team discussed to make sure all our guests will have a good room amenities.
If you are to give us another chance for your next visit please do contact me directly so we can ensure we rectify our shortfall and ensure you have a more pleasant experience.
Best regards,
Yoiklien Peh
Front Office Manager
This was a nice hotel and for a fare price in Phnom Pehn. On walking distance from the royal palace, river side, nice restaurants. Nice room with good bathroom. The only min point was the airco. He could not cool the room so it was warm at night. The breakfast is very good and you sitting in a nice place. If you want to have a nice diner or a beer there is a place nearby the hotel. Walk out the hotel and turn right and after 100 mtr on the left side you find the restaurant.
Nice hotel. Staff were attentive and friendly. Rooms were great and near several spots that have decent and affordable food and drinks. Aeon mall is just a short tuktuk ride as well as several places of interest like the Russian market, the Royal Palace and the river side which had awesome bars and restaurants.
A pretty vanilla hotel . Decent wifi . Breakfast not much to talk about and at this price range you definitely get better rooms in PP. The saving grace was the Nepali restaurant across the street which delivered great food for 5 consecutive meals which would impress the high bar of Indian taste buds for Indian food .
Dear Joycarpediem,
Thank you for your feedback on Trip Advisor and we are sorry to hear that your stay was not up to your expectations and We usually receive very good feedback on the our team . Regards to the price of the rooms we are sorry to hear that you felt we are overpriced. We always aim to offer the best rate and the best quality to our Property.
If you are to come back and be kind enough to give us another chance please do contact me directly so I can ensure we make your stay a more pleasant one.
Best regards,
King Grand Boutique Team
This hotel was very well located and the rooms were perfect. The hotel was great for sightseeing as it was a super short walk to the royal palace and other museums and sightseeing was only a short drive away. Loved the rooftop bar it was super relaxing to sit up there and have a cocktail, the view was also super spectacular. Would stay here again.
We stayed here for couple of days. The hotel has good location and nice facilities.
Breakfast was good. Room was nice, but there was not so much space.
We couldn't fit 2 suitcases properly in the room...
But there was a small balcony with a nice view.