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Review of Mama's Villa

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Mama's Villa
Ranked #68 of 334 Phnom Penh B&B and Inns
Reviewed 17 August 2017

I didn't have an issue with the price, location, renovations, or rooms. The price is cheap and affordable.

My issue is that they do not care about your personal information. Someone walked into this place and asked about details about me. This is unacceptable!!! I never give one star reviews but these guys deserve it.

To the person that talked about me to another person. This is not a way to run a business. You should take care of your paying customers instead of giving out information about them. I hope this review has an effect on things.

Room Tip: Avoid the rooms here, they will not respect you!
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  • Stayed: July 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank squiggglz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 106 reviews

Reviewed 16 August 2017 via mobile

Located at Street 172. Right now only the rooms to the street are recommendable. Quiet from about 9 p.m. but generally not loud. Price worthy but a bit worn. Perfect fir a few site seeing days in Phnom Penh. Plenty good and cheap restaurants around. Lately a few lady bars but not noisy. I use this place any time I am in PP. Momentary big construction site behind the place, so book to the front. Cheers.

Stayed: August 2017, travelled on business
Thank Andreas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

I arrived late, checked in, had to change rooms twice because air conditioning didn't work and then only afterwards was told that wifi didn't work.

It became quite apparent after a few minutes of waiting around that they provide the local prostitutes with a place to bring customers and they rent the rooms out by the hour.

There was very loud building work that started at 7am right outside my window, meaning I had a very bad night's sleep with no chance of a lie-in.

When I raised my issues when checking out, it was met with nothing more than a smirk.

Avoid, avoid, avoid.

Room Tip: Front would be better as there's less noise in the morning but better get somewhere else entirel...
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  • Stayed: June 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Damien F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017

I was hard up on my luck with no cash after miscarriage medical bills for my khmer girlfriend , i explain to the manager Chet , who gave me the trust for a week with no questions asked for money , he has been so supportive to me . Now ive sorted my finances and able to pay again , ive made a new set of lifetime of friends here at Mama's Villa Street 172 Phnom Penh . Theres noise here in the Hotel from internal and external construction , Chet , The Manager forewarns all guests giving them an opportunity accept or deny the room ,and flexible in room discounts for inconveniences met during the stay . Staff never stop smiling and are great with language intolerances and sincere serving in there performed duties . Any negatives found or written about at this place are superseeded with Staff friendliness and sincerity , very relax happy place to stay ,, even with construction noise surrounding this and alot of quality accomodations in Phnom Penh... Love the place Love the staff,, it Rocks..

Stayed: May 2017
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

First room was okay for this type of room. Issues: toilet seat broken and quite obvious. Was moved the next day but talking to the current occupant was finally replaced. The bottles of water and soap and etc was not in the room like the second room. Room Air Con has a hard time keeping room cool due the sun shining in. Reception on the flat screen was not good like the second room.

Room cleaning is good, but you may have to ask for it. Second room Air Con take a long time to cool room. The small refrigerator is has no power when the control card is out, so items become warm.

Staff is friendly.

Stayed: February 2017
1  Thank Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mama's Villa

Address: 172 No.26, Sreet | Sangkat Chey Chumnas, Phnom Penh 12000, Cambodia (Formerly Mama Veary's Guest House)
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #68 of 334 B&Bs / Inns in Phnom Penh
Price Range: RM55 - RM97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mama's Villa 2*
Number of rooms: 20
Official Description (provided by the hotel):
Rest and relax at our guesthouse, we arrange tours, restaurant, rooftop bar, and paid laundry service. ... more   less 
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