My luggage was delayed or mishandled by Mongolia Air, we request the hotel to help us pick it up the next day. To our surprise they don’t have such services! So we need to reschedule our tour in order to pick up my luggage on our own. In order not to have a bad experience with cab driver, which is well known for setting tourist trap, we asked the hotel staff to arrange one. Sad to say, the luggage was delayed by an hour, which we already informed the staff that this might happen. And ask him to inform the driver even before we negotiate the taxi fare. We bordered the taxi with an agreed fare. When I reach the hotel happily with my luggage, the taxi driver requested additional 60% more from the agreed fare! Of course we don’t want to pay, we ask the staff to help, but he didn’t even help and just translate what the taxi driver requested. Seriously this the worst experience with hotel we ever stay in before, and they consider as 4 stars hotel with not even a 1 star standard! What we are paying comparing to staying at guest house is not worth a single cent.