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Lee_family_219053
Singapore, Singapore
328122
Centrally located hotel
Reviewed 8 Jun 2023via mobile
Good location, comfortable, big room and barh. Breakfast with good extensive spread. Problem we encountered was when bathing late at night(10+pm) there was no hot water and we had to shower in the cold. Easy access to food across the street and a small grocery shop the street behind.
Date of stay: June 2023Trip type: Travelled with friends
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Reviews (53)
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Reviewed 28 November 2022 via mobile

I stayed at Novotel for 21 days during Covid period
I was there for quarantine

Clean rooms
King size bed
Soft and comfortable matrass

Big bathroom with huge shower place

Rooms are big

Nice breakfast
You can order whatever you need at the restaurant or bar

Quality of the food is fine

Price as well is good for long staying

Date of stay: December 2021
Trip type: Travelled on business
Thank eleirbag72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar, responded to this reviewResponded 1 December 2022

Dear Valued Guest Eleirbag72

Thank you for your kind review.
Please come again.

Warmest regards.
Novotel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2022

The best hotel in Mongolia. Stepping through the lobby, i was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Mongolia. Will be back to this place soon..!!!

Date of stay: September 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank KimKimSt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar, responded to this reviewResponded 19 November 2022

Dear Valued Guest KimKimSt

Thank you for your kind review.
Please come again.

Warmest regards.
Novotel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022 via mobile

Wonderful hotel in excellent location within walking distance from the main square. Spacious fully equipped rooms, wonderful service, great bar on the first floor. On the downside I would mention the lack of bidet shower in the bathroom. The pool looks great, but rather shallow and water there a few degrees too cold.

Date of stay: August 2022
Trip type: Travelled on business
Thank amk2f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar, responded to this reviewResponded 13 August 2022

Dear Valued Guest Amk2f

Thank you for your kind review.
Please come again.

Warmest regards.
Novotel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2022

I stayed 2 weeks and found it to be a great hotel. 5-7 minute walk to sukhabaatar square, plenty of restaurants (namaste: indian, Spanish, korean. Mongolian and KFC, Pizzahut, et,.) all within 5-7 minute walk. Several museum are close by. Also daily use stores very close by. Hotel room size is good and staffs are super cooperative. Overall a great place to stay.

Date of stay: April 2022
Trip type: Travelled on business
Thank Sudhir K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar, responded to this reviewResponded 5 July 2022

Dear Valued Guest Sudhir K

Thank you for your kind review.
Please come again.

Warmest regards.
Novotel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2022

Spent a night here and got a nice upgrade to a massive suite which was clean and very modern. I received an amazing welcome fruit platter which would have been impressive in a tropical country let alone in a cold country with mostly closed borders.
The staff although very nice didn't really speak any English and the breakfast buffet was pretty disappointing

Date of stay: March 2022
    • Value
    • Cleanliness
    • Service
1  Thank rezzman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Galbadrakh Galch, Guest Services / Front Office at Novotel Ulaanbaatar, responded to this reviewResponded 5 July 2022

Dear Valued Guest Rezzman

Thank you for your kind review.
Our buffet has opened and our foods are significantly improved

Warmest regards.
Novotel team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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