No doubt the location is the most attractive about this hotel - right next to GK square. The rooms are of adequate size but are quite worn out. Internet is unstable at times. Staff tries to be helpful but due to limited English doesn't always work out :)
A big discussion point was the prize the hotel charged for airport pick-up/dropoff. It was almost twice the normal going rate (They wanted to charge $25 while normal rate is $15)
Urgoo was a great hotel. It is in a great location close to the main square and the natural history museum.
They were very friendly and they English was very good. When my husband became unwell they were very helpful with providing medical care.
Would definitely stay here again!
We booked this hotel based on reviews and we weren’t disappointed. I contacted the hotel months in advance to arrange tickets for the Nadaam festival and the manager, Amgalan, was very accommodating. He also arranged an airport pickup for us and even brought us back to the airport the next day to get our lost luggage.
Location is perfect...right next to the main square, across the street from the National Museum and within easy walking distance of the State Department Store. The restaurant downstairs served us our best meal in Ulaanbaatar. If it hadn’t closed for the festival, we would have eaten there every night.
Rooms were clean, but aged. The beds were firm, but comfortable. Bathroom was nicely appointed with the toilet in a separate closet. Our room had a small balcony, which was nice since a/c isn’t widely used here. We quickly realized thought that we needed mosquito repellant if we wanted to sleep with the balcony door or window open. The best part of the room was the small kitchenette. We could heat up leftovers, make coffee or ramen soups in the middle of the night when jet lag kept us awake.
Great tourist class hotel!
We chose the Urgoo for the UB leg of our Trans Mongolian train journey staying a couple of nights. We tried the restaurant via room service and had breakfast the first morning (our train left early the second).
So the hotel scores most highly for its location which matters in UB because the traffic is a bit of a nightmare - it makes taking a taxi a major time commitment plus getting across the road can be a bit exciting. The centrality of the hotel means you get the central district benefit of pedestrian crossings plus there's loads to see a comfy stagger from its door.
The room is spacious and warm (its late September and the night temp is already well south of 0) - it's also comfortable. It has all facilities you would expect, everything works nicely (although the telly had a hissy fit day 1 but settled when we figured how to use correctly).
The other big plus is the staff are nice people who try their level best - not to be knocked.
All in all the Urgoo and its staff made our short stay in UB comfortable and, as a result, we got loads done. Well done them.
A wonderful boutique hotel in a 1920's townhouse just opposite the National Museum and very close to most central delights that you may wish to visit. I booked direct and they also arranged to meet at the airport which they did with perfect efficiency. Stayed in a suite which was reasonably spacious and comfortable and overlooked the small garden park which is outside the hotel. The water takes ages to warm up but the shower was very powerful and worth the wait, although the wasted water was a bit of a guilt trip. The staff are super-friendly with adequate English skills, talking of which a full English breakfast is an option. Unlike almost everywhere else in Mongolia the breakfast portions are somewhat skimpy. For character, location and charm, you won't go far wrong staying here.
