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Michael Richards, UK
Witney, United Kingdom

Nice room and friendly staff

4.0 of 5 bubblesReviewed 21 Nov 2018
I can strongly recommend Urgoo Boutique hotel for the excellent location, big and comfortable rooms (business suites) and very friendly and helpful staff. Plenty of restaurants and coffee places near by. Would be nice to have some more vegetarian options in the restaurant although I realize Mongolians prefer meat! The manager was very helpful in organising my healthy breakfast!
Date of stay: October 2018
Trip type: Travelled on business
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (33)
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4 - 9 of 33 reviews
Reviewed 11 August 2018

This is a nice small hotel and I very much enjoyed my stay. The staff were all helpful and friendly to me. I always felt welcome. My room was comfortable and the bathroom was modern and stylish. It took a long time for the hot water to reach the shower, but I was patient and it finally arrived.

The restaurant was excellent and breakfast was a delight. The wi-fi worked very well for me.

The location was perfect. The hotel is on a quiet street facing a small park with many attractive restaurants along the street. I enjoyed several dining options nearby - Peruvian, Korean, International - all very tasty. The hotel is just a block off the main square and very convenient for walking around the city center.

The hotel staff was always friendly and helpful, giving me advice about directions, restaurant options, travel to the airport, etc. I stayed in the hotel at the beginning of my time in Mongolia and at the end of my time. It was a very good experience for me.

Date of stay: August 2018
3  Thank JSLsc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2018 via mobile

Urgoo Boutique is a centrally located hotel, with the national museum across the street. Although a block from Sukhbataar square, the hotel area isn't overly congested. Hotel block (Tourist St)has narrow garden which is very pleasant to look out at when you're in the restaurant downstairs. The hotel serves complimentary breakfast at the restaurant or to your room. Very professional and friendly English speaking staff. Fairly priced overall including the airport pickup at 60k Tughrik. Would definitely recommend Urgoo for your stay in Ulaanbaatar.

Date of stay: August 2018
Trip type: Travelled solo
1  Thank dpkaya1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2018

No doubt the location is the most attractive about this hotel - right next to GK square. The rooms are of adequate size but are quite worn out. Internet is unstable at times. Staff tries to be helpful but due to limited English doesn't always work out :)

A big discussion point was the prize the hotel charged for airport pick-up/dropoff. It was almost twice the normal going rate (They wanted to charge $25 while normal rate is $15)

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
2  Thank NilsdeJong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2018 via mobile

Urgoo was a great hotel. It is in a great location close to the main square and the natural history museum.
They were very friendly and they English was very good. When my husband became unwell they were very helpful with providing medical care.
Would definitely stay here again!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank C6900YYsarahh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2018 via mobile

We booked this hotel based on reviews and we weren’t disappointed. I contacted the hotel months in advance to arrange tickets for the Nadaam festival and the manager, Amgalan, was very accommodating. He also arranged an airport pickup for us and even brought us back to the airport the next day to get our lost luggage.
Location is perfect...right next to the main square, across the street from the National Museum and within easy walking distance of the State Department Store. The restaurant downstairs served us our best meal in Ulaanbaatar. If it hadn’t closed for the festival, we would have eaten there every night.
Rooms were clean, but aged. The beds were firm, but comfortable. Bathroom was nicely appointed with the toilet in a separate closet. Our room had a small balcony, which was nice since a/c isn’t widely used here. We quickly realized thought that we needed mosquito repellant if we wanted to sleep with the balcony door or window open. The best part of the room was the small kitchenette. We could heat up leftovers, make coffee or ramen soups in the middle of the night when jet lag kept us awake.
Great tourist class hotel!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank SimieMom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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