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Zimminaroundtheworld
Okinawa Prefecture, Japan

Comfortable Stay in Ulaanbaatar

4.0 of 5 bubblesReviewed 1 Nov 2024
I stayed at the Urgoo Boutique Hotel and found my stay to be pleasant. The rooms were nice with a large space and spacious bathroom. For the most part the bed was comfortable and everything in the room was useful and clean. The front lobby was my only negative about the hotel, there was hardly any staff there. When I checked in, I had to wait like 15 minutes for someone to show up. Then often times, there was nobody there. Breakfast was included, it was just ok, don't expect much. I recommend this hotel for their rooms and location.
Date of stay: October 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (33)
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1 - 6 of 33 reviews
Reviewed 1 August 2024 via mobile

This was a fantastic hotel for our 8 days in UB.

The rooms are large, clean and the hotel could not be any more ideally located.

One receptionist (during the daytime) has great English and is amazingly friendly and helpful. Sadly this drops off when she goes home at 7pm.

The restaurant is good, if a little variable.

My biggest issue was that the restaurant staff have their meal, together, in the middle of meal service. This meant for that 30 minute window we could not order our drinks or meals as they 9all) sat around eating while we sat waiting for service. If they had staggered this it would have been ok…but they didn’t.

Despite this I still recommend the hotel.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank 997richardp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2019

We stayed in Urgoo Boutique Hotel for eight nights during Naadam Festival 2019. The location is the best we can have in UB. We can walk everywhere from the hotel, even to the stadium for Naadam or to Seoul Street for the restaurants and bars. The room (403) is very spacious and well-equipped (there is a small kitchen, but no dishes). The bathroom is perfect. The breakfast (included) should be improved with more options or a small buffet in the restaurant. We booked many months in advance, because of Naadam. We reconfirmed the reservation many times before our arrival. When we checked in at the hotel, we were told to pay the whole stay AND a "city tax". During the reservation process and the reconfirmations, we were not told about this tax. One week before, we had stayed at another hotel in UB (New West Hotel) and we were not told to pay this tax. We understand that some hotels in the world charge city taxes, but it must be informed when you book the room. In general, the staff is very, very friendly. UB is a good place to visit and if I come back, I will stay again in Urgoo, I recommend it!!

Room tip: Ask for discount.
Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
4  Thank 855fabiano855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2018

I can strongly recommend Urgoo Boutique hotel for the excellent location, big and comfortable rooms (business suites) and very friendly and helpful staff. Plenty of restaurants and coffee places near by. Would be nice to have some more vegetarian options in the restaurant although I realize Mongolians prefer meat! The manager was very helpful in organising my healthy breakfast!

Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank Michael R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2018

This is a nice small hotel and I very much enjoyed my stay. The staff were all helpful and friendly to me. I always felt welcome. My room was comfortable and the bathroom was modern and stylish. It took a long time for the hot water to reach the shower, but I was patient and it finally arrived.

The restaurant was excellent and breakfast was a delight. The wi-fi worked very well for me.

The location was perfect. The hotel is on a quiet street facing a small park with many attractive restaurants along the street. I enjoyed several dining options nearby - Peruvian, Korean, International - all very tasty. The hotel is just a block off the main square and very convenient for walking around the city center.

The hotel staff was always friendly and helpful, giving me advice about directions, restaurant options, travel to the airport, etc. I stayed in the hotel at the beginning of my time in Mongolia and at the end of my time. It was a very good experience for me.

Date of stay: August 2018
3  Thank JSLsc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2018 via mobile

Urgoo Boutique is a centrally located hotel, with the national museum across the street. Although a block from Sukhbataar square, the hotel area isn't overly congested. Hotel block (Tourist St)has narrow garden which is very pleasant to look out at when you're in the restaurant downstairs. The hotel serves complimentary breakfast at the restaurant or to your room. Very professional and friendly English speaking staff. Fairly priced overall including the airport pickup at 60k Tughrik. Would definitely recommend Urgoo for your stay in Ulaanbaatar.

Date of stay: August 2018
Trip type: Travelled solo
1  Thank dpkaya1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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