Stayed at the Guide Hotel before, after and during an Intrepid tour. It is a 2-3 star hotel and is reasonably clean and reasonably comfortable. The rooms do vary with some in better condition than others. Breakfast is quite good and the French chef tries to please. While basic, I have no problems with the facilities. A bit dated but in a fairly convenient location. The main area of frustration was the reception. If dealing with a large number of international tourists, then better English skills and service is required. While some staff were helpful despite the language barrier, others were almost dismissive and unhelpful. They lacked training and everything seemed very disorganised unless the main lady was on the desk. They seemed like university students doing part time jobs. I would have no problem recommending this hotel for facilities, cost and location but would be reluctant to stay there again because of repeated frustrations with some of the reception staff. I was not the only one to experience this. Would be fine with a better reception.