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9 - 14 of 30 reviews
Reviewed 20 October 2018 via mobile

We stayed here 3 nights in total throughout our 2 week stay. Very clean, the rooms were big, breakfast was good. The staff were lovely and spoke fluent English. They have an omelette station and a menu to suit Asian breakfast and western breakfast. They have several restaurants as well and a cafe. They stored my excess luggage for the time I was traveling around the countryside. Everything was accounted for and safe.

It’s close to 2 grocery stores and walking distance to a mall where you can buy SIM cards for your phone.

One note I would make is that the rooms run really really hot. We all tried to turn the heat down but couldn’t. It was sometimes hard to sleep because of it. Other than that it’s a great value.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank Formiga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Uuriintuya4516, Manager at The Grand Hill Hotel, responded to this reviewResponded 5 March 2019

Dear Formiga,

Everyone at Grand Hill Hotel loves to hear from customers like you! Thanks for taking time to mentioned well detailed feedback on our services and room amenities.
Sorry for the air conditioner worked not so well during your stay. We fixed it well.
Did you know we offer discounts of our services such as restaurants and spas for our guests.
Looking forward to your next stay with us!




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018

This hotel is very charming with a lot of character. The decor and style is very traditional. The queen room is very petite. Beautiful staff with restaurants, bakeries. w/everything you need. The sauna was new and fitness room was great.

Date of stay: August 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank murunmanlaikhuu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Uuriintuya4516, Manager at The Grand Hill Hotel, responded to this reviewResponded 5 September 2018

Dear Murun,

Thank you very much for your great review on TripAdvisor. It was a great pleasure to read what you wrote about us.

We are so happy that you had a comfort in our hotel.

We hope to see you again.

Sincerely,

Uuriintuya

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Reviewed 14 August 2018

Great location. Staff were very helpful and were wonderful in helping us communicate with Aeroflot, as our luggage had been left in Moscow. Rooms were clean, spacious and comfortable. We would highly recommended this hotel.

Date of stay: July 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank danikagilly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Uuriintuya4516, Manager at The Grand Hill Hotel, responded to this reviewResponded 5 September 2018

Dear Danika,

Thank you for staying with us and taking your time to leave a comment on tripadvisor.com.
I am happy hearing of your experience here at Grand Hill hotel, and I will be sure to share your feedback with our team.
I look forward to having the opportunity of inviting you back to our hotel upon your return visit to Ulaanbaatar.

Regards

Uuriintuya

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Reviewed 19 June 2018

Large clean room, good aircon, comfortable beds, good free wifi and my room was quiet; also centrally located and quite easy of access. There is a spa and exercise place for those of such persuasion. Many of the staff speak quite good English too, unlike some hotels here. The Irish Pub atop it on floor 16 is good and has excellent draft beer, you take the lift to floor 15 and go up a flight of stairs.

Room tip: Avoid rooms above floor 10 as they may be too near the karaoke bar on the top floor
Date of stay: June 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Sicklebill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Uuriintuya4516, Manager at The Grand Hill Hotel, responded to this reviewResponded 21 June 2018

Dear Oreornis,

Thank you very much for your great review on TripAdvisor. It was a great pleasure to read what you wrote about us.

We are so happy that you had a comfort in our hotel.

We hope to see you again.

Sincerely,

Uuriintuya

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Reviewed 4 April 2018

Good location, near all the important offices and shops in UB. The hotel is clean with big rooms and good facilities. Beds and linens clean and comfortable. Service is very good, with special friendly attention from Ms. Duka and her colleagues.

Date of stay: February 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Raintree_Thailand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Uuriintuya4516, Manager at The Grand Hill Hotel, responded to this reviewResponded 6 April 2018

Dear Raintree_Thailand,

Thank you very much for your great review on TripAdvisor. It was a great pleasure to read what you wrote about us.

Your comment is very important for us, will be shared your review with our colleague, especially with Duka.

Wish you all the best! We hope to see you again.

Sincerely,

Uuriintuya


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