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Grand Oriental Hotel
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Reviews (622)
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264 - 269 of 622 reviews
Reviewed 6 January 2015

Right next to the docks and adjacent to the Police ststion, the hotel is ideally located for tourist. The grandeur of the building is more evident in the reception area with antique pieces spread all around that draw a lot of attention. The rooms have period furniture and the entire woodwork kept in its original form. The bed is comfortable and linen clean. Toilets however are way to small to even move around for a bigger built person. No tea/coffee service provided in the rooms but on asking we were given an electric kettle and two cups which was very much appreciated. He restaurant on her fourth floor faces fhe Dockyard and interestingly the waiters are dressed like sailors giving the feeling of being on a ship. We were on bed and breakfast and the breakfast soread was reasonably good. Staff extremely polite and courteous. Not Ok for prolonged stay.

Room Tip: Irooms on the upper floor with a view of the sea. We were given a room facing the bus stand so the noise level was very high.
  • Stayed: January 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank puchka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2015

The hotel has a quite good location, at a walking distance to the beach and to the raíl way station and the bus stop to the airport, and there are also some shops close by. However, it is clear they need a little bit of investment. The service was not the best and the room was not very clean.
The room was very big but the view to the backyard showed that some painting in the beautiful colonial façades is required.
They offered us some juice when we arrived, and that was very nice, but then there were like eight guys in the reception and it took them a while to give us the key to our room.
We paid 68$ and I think that, in Sri Lanka, for the quality of the services, the price was very high.

Stayed: January 2015, travelled as a couple
1  Thank Laura85sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014 via mobile

Comfortable and neat rooms. Well maintained though it is a very old hotel. Washrooms not spotlessly clean but can be forgiven. Wi fi connectivity weak in the rooms. Excellent and prompt room service. Food was average. Good location close to the port and to nearby restaurants and shops.

  • Stayed: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2014 via mobile

Our family of six attended the Christmas Eve Dinner at Harbour Room. The view is fabulous. Food is great. We loved the salad counter. Pork Ribs and Turkey were great. We loved Pink Salmon.Soup and the Buns are fresh.

Stayed: December 2014, travelled with family
3  Thank Sanjeewa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2014

This, clearly, was once an impressive hotel.
Now though, it looks very tired and more than a bit tatty.
In fairness, it's very clean. The beds and pillows are super comfy and the staff are friendly and helpful.
The buffet breakfast and dinner were quite lavish but the food was, at best, lukewarm and so very disappointing.
It is good value for money and we would stay again but would choose to eat elsewhere.

Room Tip: I suspect that all of the standard rooms are similar. We stayed on the 3rd floor at the front of the hotel and noise wasn't an issue at all.
  • Stayed: December 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank DoloresPowys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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