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Review Highlights
Excellent

We recently used Byzas tours for a private (4 people) day trip from Istanbul to the Helles... read more

Reviewed 12 March 2020
Alexandra W
,
Hoyland, United Kingdom
Really interesting!

It’s a long day trip from Istanbul but well worth it. We visited all the historic spots... read more

Reviewed 24 September 2019
Perthfoodie
,
Perth, Australia
via mobile
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Reviewed 23 September 2015

Visit Pamukkale ! It's beautiful ! I did the one day tour from Istanbul. Turkish Airlines cancelled my flight back and I had an international flight the next day. This company was very helpful in finding another flight to return, so I wouldn't miss my flight :). If I was to do this tour again, I would do the two days. It's a bit exhausting as a day tour from Istanbul .

Date of experience: September 2015
Review collected in partnership with this attraction
Thank Carla J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2015

The tour guide, G, was amazing! We visited everywhere initially planned. We even had a last minute addition to the tour and he was extremely flexible and understanding.

Date of experience: August 2015
Review collected in partnership with this attraction
Thank lisaljla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2015

Excellent organisation. It was easy to book here in England. The pick up at our hotel was punctual. Itinerary was adapted to meet our requirements. Our guide was excellent and very knowledgeable. Would thoroughly recommend Byzas tours.

Date of experience: August 2015
Review collected in partnership with this attraction
Thank 126isabel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2015

Guide was terrific and cruise down Bospherous was a highlight of visit. A must if visiting for a short time.


Date of experience: July 2015
Review collected in partnership with this attraction
Thank Mickey331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2015

My son and I took this tour July 17th but only completed one half the tour. The tour included lunch. The restaurant we ate initially served me food that had a hair in it so sent the plate back. When they served the main dish which was chicken, I did not notice until I had eaten the half the chicken that the meat was under cooked. I immediately informed the waiter who took the food anyway but seemed not to be concerned or apologetic about the quality of the food.

Unfortunately, my stomach reacted to the food almost immediately becoming sick and having to run to the bathroom the rest of the lunch time. I informed not only the waiter but also the tour guide, who was not interested or concerned about the matter. The tour guide was more concerned about not wanting to delay the other tour guests and was quite content about me taking the tram back to our hotel on our own.

My son and I returned to our hotel because I was concerned I would be sick the rest of the afternoon. I will tell you that I am surprised and shocked at the how this matter was dealt with. No apology or recognition of any kind for ensuring that the restaurant they choose you to eat at is properly preparing their food.

When I contacted the tour operator, their response to me was as follows:

"Unfortunately this tour was provided by another tour company called She Tours and at a restaurant of their arrangement. With the current Ramazan Holiday on, some communication may have been limited. However your feedback is very important, and we have passed it on to She Tours to investigate and review their services immediately. If we are not satisfied, we will be changing tour provider to a different company."

As I understand it, a tour company may subcontracts the services to another contractor. However, this does not relinquish their responsibility to the clients who pay them for their services. I paid Toursistanbul.com for the tour - I did not pay them for food poisoning regardless of who they choose to contract out their services. If I could give them a rating of zero, I would.

Date of experience: July 2015
3  Thank Tina P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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