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All reviews tour group damascus gate breakfast and dinner educational opportunities old city holy land tour buffet style within walking distance lovely hotel dining rooms lobby area common areas other hotels four nights american colony wi fi enjoyed my stay
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Reviewed 10 January 2018 via mobile

The staff is very friendly and the rooms are very clean. I would highly recommend the Olive Tree Hotel. The hotel offers a buffet for for both breakfast and dinner with a wide assortment of entrees. The only downside is that it is a walk to the old City but there is public transportation right down the street.

Date of stay: January 2018
Trip type: Travelled with friends
Thank Luther962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 11 January 2018

Dear Luther,

Thank you for this wonderful review and for staying at the Olive Tree Hotel. We're delighted to read that you have enjoyed your stay on every level. We hope we'll have the pleasure of your company in the future as well. We also hope you will recommend us to your family and friends back home.

Wishing you an excellent day !
Aurelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

Everything was perfect...The property, staff, food, accommodations, ambiance, location. I truly felt like a distinguished guest. The warm hospitality was comforting and polished.Everybody talks to you and makes you feel a part of the family. The food was fresh and charming. I can't wait to return there again.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank chelsea5552017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 7 January 2018

Dear Chelsea,

Thank you for this beautiful review. We're delighted to read you enjoyed the variety and quality of our food, as well as the service, amenities and location. We hope will have you as our guest in the future as well, and that you will recommend us to your family and friends back home.

Wishing you a great day and a Happy New Year !
Aurelia

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Reviewed 3 January 2018

Beautiful decor, very clean, great food, only concern is that the rooms are a little small. But this is easily the best of the four hotels we stayed in while touring Israel with the Cruise Lady touring company

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 4 January 2018

Dear Ken,

Thank you for this wonderful review! We thrilled to know that you have enjoyed best our hotel amongst all the hotels you have stayed in Israel. We hope will have the pleasure to host you again on your next trip to the Holyland, and that you'll recommend us to your family and friends.

Have a excellent day and a Happy New Year !
Aurelia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

Great food and rooms, breakfast was excellent, the location is ok, 15min walk to the old city, 5 min from the tram or bus stop, the only problem is that the receptionists were a little moody and not very helpful.

Date of stay: January 2018
Trip type: Travelled with family
Thank Discover746777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 2 January 2018

Dear Mr. or Mrs,

Thank you for taking the time to write us this review. We're satisfied to read that your stay was agreeable, and you enjoy your stay on most levels. As for your reviewof the receptionists, we usually get good reviews and feedback on their services and helpfulness. You're invited to contact our reception manager to clarify this issue at moutaz@olivetreehotel.co.il.

Wishing you a great day and a Happy New Year !
Aurelia

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Reviewed 29 December 2017 via mobile

First we stayed in Addar hotel. This was such a bad hotel that we went to tge otger side of the street to this hotel.
It was much better to book diecrtly than with Booking.com. there was a difference of nearly 200 euros!
The guy behind the reception was very nice and helpfull. We had a good room on the 4th floor.
Its a lovely hotel but there are some point for improvement;
The furniture in our room was old and damaged.
Staffmembers: there is a lot to improve, the guy in the bar is very nice ! The staff in the restaurant need to approched clients in a much different way. They are not nice at all. There is a manager there who is cleary not a manager and needs a lot of education!
The food was good, not spectaculair ( we stayed during Christmas time).
Overall we had a good time but I do hope someone of the Management will read this and will do something with our advice.

Date of stay: December 2017
Trip type: Travelled with family
Thank NatashaWEg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveTreeHotel, Guest Relations Manager at Olive Tree Hotel, responded to this reviewResponded 31 December 2017

Dear Natasha,

Thank you for staying at the Olive Tree Hotel, and thank you for your review and rating.
We're satisfied to read that overall you had a nice stay, and we're grateful that you brought up some issues about the hotel. We are in the middle of renovating some of the hotel's area, including the rooms hopefully very soon. As for the Dining room staff, we will take it to our attention, and rectify wherever needed. We hope we'll count you amongst our guests in the future as well.

Wishing you a great day, and a happy new year!
Aurelia

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