The hotel was in the perfect location for us as it’s just a short walk from The Speciality Hospital. It’s in a quiet, residential area which is what we were looking for but may not suit everyone as no shops or restaurants in the immediate vicinity – although taxis are easy to get on the main road and very cheap. Spacious, clean and nicely decorated lobby. Staff are very friendly and helpful although the waiters in the coffee station in lobby and breakfast room need a lot of training – couple of very nice young guys who tried their best but couldn’t manage to make a decent cup of coffee nor knew the difference between sugar and saccharine. Rooms are decent size with comfortable beds although the wooden furniture was a bit knocked about and we had a few issues with TV needing tuning, bathroom door handle broken etc. Most problems were dealt with quickly although TVs really need to be replaced with flat screen models as they are very old. The AC in the entire hotel was down when we first checked in but they provided a fan which was adequate. Very nice that they upgraded us to a suite a couple of days later when ACs were fixed – on their own initiative as we didn’t ask for it. Most positive thing for me was the cleanliness – both rooms and public areas were very clean which was a huge relief after we moved there from a really filthy hotel we had the misfortune to check into when we first arrived in Amman. Does need to offer a lot more in the way of F&B especially as no restaurants close by. Breakfast is included but was provided in a very strange location (next to a small indoor pool) and seemed to be a very basic ala carte offering of cheese and bread which we opted out of – no buffet maybe due to low occupancy. They also need to offer mini bar service rather than the empty fridge that’s provided in rooms and no room service available which is very inconvenient. Overall we had a very nice stay and would stay there again in future
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