After communicating by Facebook with clear dates that I wanted to stay with them, we had some prompt conversations about the room arrangements that delayed my booking through airbnb. I wrote with a final question about how to book my reservation, and more than 24 hours later received a reply that "there have been some changes yesterday. We are now fully booked for the dates you requested. Apologies for the inconvenience." I consider this rather unprofessional.
Also, the issue we had that delayed the reservation confirmation was that we are two friend travelers and were requesting a room with two twin beds instead of a shared bed. When I requested, I was told "we cannot guarantee a room with twin beds", without an explanation (if a room with twin beds was available at the time I asked, why couldn't I reserve it? If it was not available, why not just say it wasn't available?) Because I had to confer with my fellow traveler about whether we were comfortable sharing a bed, I delayed making the reservation.
Overall, I guess both issues relate to the idea of "first come, first served", which this establishment doesn't seem to honor.More
- 1 (844) 631-0595
- Free Wifi
- Free parking
- Room service