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Grand Palace Amman
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Reviews (321)
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8 - 13 of 321 reviews
Reviewed 3 November 2017 via mobile

The hotel is very rundown and in need of a serious renovation. The rooms facing the road were extremely noisy and the rooms had no wifi access apart from when you were in the lobby. The hotel staff at breakfast were eating from the breakfast buffet which is highly unprofessional. It isn’t near a central location with no restaurants so a cab ride is essential to get food and go to a restaurant and is a 20minute cab ride. Would not recommend this hotel as there are many better hotels in the city to consider

Stayed: November 2017, travelled with friends
Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

I stayed here as part of a tour group. The hotel is the more economical partner of the larger Regency Palace which is adjoining. The foyer area has generous space and easy access to the Regency facilities such as ATM and Bureau de Change.

The bedrooms are Avery good size with good sized bathroom. Free wifi included with relatively fast connection. The rooms however are in need of a bit of a makeover, with carpets looking a bit grubby. However, given the decline in popularity of Jordan as a tourist site, the reason for being a bit in need of tender loving care is understandable.

Breakfast was a buffet serving traditional middle eastern type breakfast with flatbreads, hummus, pastries, eggs and vegetables. The juice however was pretty awful.

Stayed: October 2017, travelled solo
1  Thank JimmyD_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Stayed here as part of a tour. Food and amenities were good. The staff were helpful and friendly. However the rooms are in need of updating, the decor was a little tired. Also a tray of dirty tea cups(not ours) was left outside our room in the corridor for over 8 hours. The location is ok, on a main road, within walking distance of some local shops. All in all ok but not quite what you would expect from a 4* hotel.

Stayed: September 2017, travelled as a couple
1  Thank Natascha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPH, General Manager at Grand Palace Amman, responded to this reviewResponded 7 December 2017

Dear Natascha,
We would like to thank you for choosing to stay at Grand Palace Hotel and for taking the time to share your feedback with us.
Your review is extremely valuable for us and we will take every single comment into consideration to enhance our services.
We do hope that we will be able to welcome you back soon.

Thank you,
Grand Palace Amman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

Very very bad service bad internet bad reception bad breakfast and bad view
I didn't recommend it for anyone and it is very expensive when you order something it take a long time for example I order an iron and table for ironing and it takes a very long time and that what I get

Stayed: September 2017
Thank ablahj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017 via mobile

Faded glory. We must have been three of ten guests. Right next to a really busy thoroughfare in the bustling city of Amman. The city is excellent but if you go here get a high floored room please. You may need ear plugs as well. I did.

Stayed: September 2017, travelled with family
1  Thank PadiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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