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Reviews (96)
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5 - 10 of 96 reviews
Reviewed 4 November 2017

We stayed at this hotel for 2 days while visiting Jordan. The rooms are very clean, even if here and there there is room for improvement (old furniture, small stains on the walls). The food was excellent! The staff is very helpful.
Not much to do around...

Room Tip: choose the rooms at upper floors
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mihaela c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

Don't take any noyice of the cheapskates. This is a well appointed and located hotel yhat whilr dated is comfortable and a quarter of the price of comparable hotels closer to town.
Six night stay. Friendly and polite staff.
I would def stay again.

Stayed: July 2017, travelled solo
Thank Eddie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017 via mobile

To begin with, the rooms are outdated, you feel you were in 80s probably. (And can't be claimed antique too).
The bathrooms, you can literally hear farting and flushing from next room when you were doing your business there. The lights are poorly placed, when you draw shower curtains, you are almost in darkness.
Well the WiFi, works good only if you come out of your room.
Only solace, the front house and waiting staffs. Courteous, polite and friendly.


Stayed: June 2017, travelled with family
Thank KamaleshJawahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017

Location: is not very central The foodies paradise Madina street and dentral Amman are taxi rides away. There is a McDonalds just opposite the hotel. Taxi drivers had a tough time finding the place.

Rooms: Rooms were the worst. Very dated and old. the beds were creaking and gave a backache and sunk like a hole. Carpets in the rooms were stained and required us to wear shoes all the time. Washrooms were stained and had issues with the flush working. Sheets and Towels also were in dire need of replacement.

Service: was the better of the lot. Arrived late one night and they prepped us some dinner which was very welcoming.However, any service cannot make up for the miserable infrastructure in place

Food: In the two days we stayed there, food was repeated and nothing remarkable to remember by

Other services: Wifi service was terrible and at times had to proceed to the lobby for anything to get done.

Room Tip: Carry a business card of the hotel for easy explanation of location to taxi drivers
  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank LaRa_travelaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2017

I spent a week in the Jerusalem Hotel, and it was a mixed picture. On the plus side, it's clean (though a little tired), and many of the staff were friendly and helpful - particularly the female staff who seemed to have an instinctive grasp of good service. It's at a fairly convenient location, and is accessible. But there are lots of negatives (for me): the corridors are dark; daily room cleaning was not thorough; getting teabags and coffee was surprisingly hard work; the food at breakfast (hummus etc and salads and cheese) were the recycled for every dinner and breakfast; some reception staff went out of the way to help while others were simply lazy; the printer in the 'business centre' didn't work and wasn't repaired even though I reported it; drinks at the bar were very expensive; the room safe didn't work; and it's next to a busy road so quite noisy. All-in-all, I'd want to look hard at alternatives if I returned; JI is quite inexpensive but ...

Room Tip: Avoid rooms that face the main road
  • Stayed: February 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank SRJB_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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