Having stayed here before, i was expecting same level of service as previously however they had gone downhill. The rooms were still spacious and clean however the bathrooms looked half finished in terms of tiling etc, and there were little flies that were always in the bathroom. Staff were not very helpful although when i did complain they did offer us to move. Breakfast was very expensive and i was not impressed with the choice as i was previously.
The shuttle bus would take you only at prayer times, and it could take up to 20-25mins! on the bus which was incredibly long - this isnt necessarily the fault of the hotel as it was due to traffic, but it was still frustrating.they should set clear times for when the bus departs for prayers at the haram. It was approx. 7 mins walk uphill for those who are fit enough to walk to the haram so this was easy however not everyone is able to walk the distance.More
- Free Wifi
- Free Parking