Checkin and checkout was easy and straightforward. Breakfast was good open buffet. It's relatively close to the Haram but not really walkable. In terms of cleaning, they are responsive to our needs but you need to ask them. They might not clean the room or replace the towels promptly enough if you don't request it.
The shuttle bus to the Haram can sometimes be not very dependable. Sometimes, it's not there and we had to take a taxi to the Haram. On the way back, its often not there or too crowded and we took a taxi many times.
- Free Wifi