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Reviewed 28 June 2017

I stayed for 5 days during Ramadan 2017 overall the stay was great check in was quick room was spacious however room cleaning wasn't even done once and he only came on the day we was leaving to ask if everything ok lifts were never busy thank god the shuttle service is stupid however as it doesn't take you all the way to harram which is understandable but should be advertised better and also residents of Nawazi never actually used to get a chance to get in the shuttles as other from nearby hotels Residence used to jump on quick and theee was no system in place to allow only Nawazi people to get on. Wifi in room was good and we were on floor 7 overall a good stay only difficult about the shuttle service

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank nadz965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2017

Checkin and checkout was easy and straightforward. Breakfast was good open buffet. It's relatively close to the Haram but not really walkable. In terms of cleaning, they are responsive to our needs but you need to ask them. They might not clean the room or replace the towels promptly enough if you don't request it.
The shuttle bus to the Haram can sometimes be not very dependable. Sometimes, it's not there and we had to take a taxi to the Haram. On the way back, its often not there or too crowded and we took a taxi many times.

  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Hisham E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2017 via mobile

I have been to this hotel few times, front desk staff far below acceptable levels. Unfortunately room interior is deteriorating due to unprofessional housekeeping / maintenance.
Bed bug is present now !

Stayed: April 2017, travelled as a couple
Thank armkilani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

It's near to Haram but not on walking distance. Texi can drop u there in 10-15 SAR.
Best thing is they have their own shuttle service after 30 min interval.
They also have mosque inside hotel.
Breakfast is fine.
Location is good not so crowded. Usually saudis prefer to stay there.
There are two small grocery store, one bukhari restaurant and one other restaurants also in vicinity to fight ur hunger.
One masjid also present there.
Direct way to masjid Ayesha, texi Wil take 30 SAR to-and-fro.

Stayed: February 2017, travelled as a couple
2  Thank Mohammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2017

The reciption was nice. The barking costs only 30 SR per day ,but troublesome especially at the exit. The room was comfortable. the pathroom accessories were minimal. The location is good for the comers from Medina, but the way to al Masjed Al-Harram needs a taxi. It suitable fr the price.

Room Tip: Room neer the elavators is better
  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank mghobara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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