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“Solid Stay”

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Four Points by Sheraton Kuwait
Ranked #6 of 72 Hotels in Kuwait City
Certificate of Excellence
Reviewed 27 April 2016 via mobile

Stayed here one recently on business. The service at this hotel is very good. From the moment you enter until the moment you leave they make sure your are ok.
The hotel is connected to the original, or older Sheraton Hotel. So when booking rooms make sure you ask for the new tower rooms if you want a newer room. Coincidentally, the original Sheraton Hotel was the first Sheraton to open outside the U.S.
My room was in a newer tower but it wasn't on an SPG Floor, which confused me because I have status. It was still nice and had a wonderful view. The breakfast buffet is nice and there is also a Starbucks in the lobby. Didn't eat at the other restaurants. The pool is indoor and on the top level and the views are great. And the gym is also very nice. Would come back for sure.

Stayed: April 2016, travelled on business
1  Thank SteeleB09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this reviewResponded 7 May 2016

Dear Mr. Steele,
It was a pleasure to have you as our guest and truly appreciate your comments regarding our amazing associates.
We do look forward to seeing you soon at Four Points by Sheraton Kuwait.

Kind regards,
Mazen Al-Mhana
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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115 - 119 of 420 reviews

Reviewed 20 April 2016

The Four Points sits adjacent to the older Sheraton Hotel in Kuwait City. I've stayed at both hotels and personally prefer the Four Points for the savings and newer rooms. The other nice thing is that if you book at the Four Points, you'll save money on the room price per night, but can still use all of the facilities over at the Sheraton such as the gym, spa, restaurants, etc. The one thing absent in the Four Points is a true business center, however they have a couple of computers in the lobby hooked up to printers off to the side behind the security screening area. All in all the location is good, the rooms are very clean, the food is decent, they provide free airport transfer and having a Starbucks in the lobby is just a bonus.

Room Tip: One of the taller hotels (30+ floors) so most provide a nice view of the city and water depending on...
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  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this reviewResponded 23 April 2016

Dear Mr. Eric,

We are delighted that you had a pleasant stay at Four Points by Sheraton Kuwait and appreciate your comments regarding our great service, facilities, location and airport pickup option.

Thank you for your positive review and look forward to seeing you soon.

Warm regards,
Mazen Al-Mhana
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2016

All of the staff were really helpful and very kind.Rooms were clean and comfortable.Hotel facilites were also good.I liked swimming pool at top.Open buffet was expencive.It was only thing that I didnt like .

  • Stayed: March 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank koray s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this reviewResponded 23 April 2016

Dear Mr. Koray,

It was a pleasure to have you as our guest at Four Points by Sheraton Kuwait.

We are glad to hear that you were extremely delighted with your stay including the service delivered by our associates and the room amenities to make your stay as relaxing as possible.

Thank you for your feedback & we look forward to welcoming you back on your next visit.

Kind regards,
Mazen Al-Mhana
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2016

Just spent one night at this hotel on my first visit to Kuwait. From the complimentary pickup from the airport, the welcome smiles and efficiency at check in and the comfortable rooms I would probably stay there on my next trip as well. The beds were VERY comfortable and breakfast was a nice variety. One thing that really stands out is that in all my travels I have at last found a hotel that knows what good water pressure is all about in the shower. You can almost give yourself a massage. Great stuff!!! One small issue is that the walls are very thin and so I could occasionally here the water flowing down the pipes next to my bed! I am told by a colleague that they are busy refurbishing and this will perhaps be rectified during this process.

Room Tip: My colleague told me that we were in the older rooms as rooms in the other wing had been refurbished...
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  • Stayed: April 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank GJKieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this reviewResponded 27 April 2016

Dear Mr. Graham,

It was a pleasure to have you as our guest and truly appreciate your comments regarding our amazing associates.
We do look forward to seeing you soon at Four Points by Sheraton Kuwait.

Kind regards,
Mazen Al-Mhana
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2016

Stayed for 2 nights business and couldn't really fault the hotel.

Fantastic roof top pool and gym with panoramic views of the city. Nice outdoor pool that keeps the sun for most of the day.

Rooms are spacious, clean and well maintained. Service was excellent!

  • Stayed: March 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Oliver W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this reviewResponded 6 April 2016

Dear Mr. Oliver,

Thank you for taking the time to share your recent experience at Four Points by Sheraton Kuwait.

We are extremely thrilled to know that you had an excellent stay and enjoyed our comfortable and modern rooms, gym and especially the 42nd floor panoramic pool.

We look forward to welcome you again at the Four Points by Sheraton Kuwait.

Mazen Al-Mhana
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Kuwait

Address: Fahd Al Salem Street | Safat 13058, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Kuwait City
#6 Luxury Hotel in Kuwait City
Price Range: RM 974 - RM 1,434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Kuwait 4*
Number of rooms: 160
Official Description (provided by the hotel):
Four Points by Sheraton Kuwait is located in the heart of Kuwait offering high standards of service and comfort. The hotel features 160 beautifully presented guest rooms. Settle down to a delicious meal at Asseef Restaurant or kick back with friends at the Lobby Cafe. If you are charged up for a workout, try out our Fitness Center. Whether you come to stay for a meeting or for fun, we make it easy for you. ... more   less 
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Also Known As:
Four Points By Sheraton Kuwait Hotel Kuwait City
4 Points By Sheraton Kuwait
Four Points Kuwait City
Sheraton Safat
Four Points Safat
Sheraton Kuwait City
Kuwait City Sheraton
Kuwait City Four Points
Four Points By Sheraton Kuwait Kuwait City

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